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Processing Coordinator- Permits

4 weeks ago

Halifax, Canada Halifax Regional Municipality Full time

**Job Posting**- The Processing Coordinator - Permits is an individual who excels at customer service and is a team player but can also work independently in a deadline driven environment while working with legal and confidential information daily.**DUTIES AND RESPONSIBILITIES**:

- Accountable for intake, acceptability review (measurements, completeness of documentation), fee confirmation, assignment, and pre-issuance review and issuance of all building, development, and engineering permits.
- Accountable for intake, acceptability review, fee confirmation, assignment, pre-issuance review and issuance of licenses of P&D Licenses (ie: Sidewalk café, temp signs, etc).
- Manages the workflow of public complaints relative to building code, Land-use bylaws, Engineering standards and other regulations pertaining to development in a timely manner.
- Prioritizes inquiries and requests for services and assigning to appropriate staff.
- Responsible for records management
- Subject matter experts on permit licensing and compliance software
- Responsible for cash, payment and deposit management, refund requests & cheque requisitions
- Responsible for setting up and maintaining contractor accounts and files, including financial documentation.
- Use of internal and external mapping tools and software
- Assist and provide on the job training to new and existing Development personnel

**QUALIFICATIONS**

**Education & Experience**:

- Completion of grade 12
- An administrative or business certificate from a recognized educational
- Must have at least five years recent customer service experience dealing with the public.
- Experience working in a large, demanding office environment.
- University degree considered an asset.
- Previous work in government is considered an asset.
- Previous experience working with the development industry is considered an asset.

**Technical/Job Specific Knowledge and Abilities**:

- Thorough knowledge of current and effective office procedures
- Basic familiarity of HRM services to properly direct public inquiries.
- Working knowledge of Municipal Government Act, Heritage Property Act, National Building Code, relevant municipal bylaws and legislation, their scope, response times and purposes.
- Knowledge of building permit systems, subdivision systems, land use bylaw processes, finance systems, basic accounting systems and policies and procedures related to land development.
- Excellent verbal and written communication skills.
- Thorough knowledge of current, effective office procedures.
- Proficiency in basic computer operating systems and technology; Microsoft Office suite, specifically: Word, Excel and PowerPoint. Knowledge of SAP, GIS Mapping and Hansen

**Security Clearance Requirements**:Applicants may be required to complete an employment security screening check.-
**COMPETENCIES**:Analytical Thinking; Communication; Customer Service; Managing change; Organization & Planning; Teamwork & Cooperation; Valuing Diversity; Decision Making; Networking & Relationship Building; Conflict Management; Values & Ethics.**WORK STATUS**: Full-time, permanent**HOURS OF WORK**: Monday to Friday, 8:30 am to 4:30 pm, 35 hours per week.**SALARY**: NSUPE 13, Level 6, $30.97/hour**WORK LOCATION**: 3rd Floor Duke Tower, 5251 Duke Street, Halifax, NS**CLOSING DATE**: Applications will be received up to
- **11:59 pm on January 31, 2023**

**Please note**: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.
- During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.
- Position Number 72282556

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