Process Efficiency Coordinator

7 months ago

Halifax, Canada Province of Nova Scotia Full time

**Salary**:$3,107.16- $3,649.33 Bi-Weekly / $80,786.16 - $94,882.58 Annually (PR 17)

**Position Type**: Full-Time, Term (2 years) (35 hours a week)

**Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension

**Location**: Halifax

**Department**: Cyber Security and Digital Solutions

**Union Status**: NSGEU-NSPG

**About The Department Of Cyber Security & Digital Solutions**:
Welcome to the Department of Cyber Security and Digital Solutions (CSDS)—the centre of digital innovation and enablement within the Nova Scotia Public Service. With a team of over 700 dedicated professionals (and growing), we are at the forefront of designing and delivering digital solutions that enable government to deliver what people expect in the internet era and touch the lives of hundreds of thousands of Nova Scotians every day.

**Our Mission**:To enable our partners through digital solutions in order to create accessible, user-centered services that improve the quality of life for Nova Scotians. We are leaders in human-centered service design and embrace modern internet-era practices to keep our work cutting-edge and impactful.

**Our Reach**: Serving an expansive range of departments, from Health to Justice, Education and so much more, CSDS is a pivotal force in the government's digital landscape. Our contributions are vital to the seamless operation and innovation across all sectors, making us one of the largest technology employers east of Montreal, supporting over 11,000 clients.

**Our Culture**: At CSDS, diversity, inclusion, and belonging are not just ideals; they are the principles that guide our work because we understand the value it brings. We believe in reflecting the diverse community we serve, fostering an environment where every team member can thrive. Our approach to digital service is iterative, open-minded, and always puts people first, ensuring that we deliver services that are not only effective but truly meet the needs of Nova Scotians.

**Our Impact**: The work we do is about more than technology—it's about making a real difference in people's lives. Whether it's enhancing public services, safeguarding digital assets, or designing new solutions, our team is committed to excellence and innovation, placing people first.

**Join Our Vision**: Being part of CSDS means contributing to a future where digital government services are intuitive, inclusive, and designed with the user in mind. Here, your work directly shapes the digital future of Nova Scotia, offering endless opportunities for growth and impact.

**Be Part of Something Bigger**: Join us at CSDS as we drive the future of digital public programs and services in Nova Scotia. Together, we can make a lasting difference for Nova Scotians, today, tomorrow and beyond.

**Our Team**:
Are you passionate about driving efficiency and excellence in citizen services? The RMV Modernization Team is at the forefront of redefining service delivery in Nova Scotia, and we need your expertise to ensure our processes are as efficient and effective as possible.

As our Process Efficiency Coordinator, you will play a pivotal role in shaping the future of vehicle services in Nova Scotia. You will work closely with workstream leads and the executive team to establish and monitor key performance metrics, ensuring our project not only meets but exceeds financial and efficiency goals.

**What You’ll Do**:

- Collaborate with team leaders to define, measure, and achieve vital program metrics.
- Leverage your expertise in Six Sigma methodologies to drive process improvements, reduce waste, and enhance service delivery.
- Conduct financial performance analyses to pinpoint efficiencies and opportunities for improvement across workstreams.
- Serve as a change agent, leveraging your skills to foster program enhancements and cultivate partnerships for continuous improvement.

**What We’re Looking For**:

- A Bachelor’s Degree plus 6 years of related experience; or an equivalent combination of training and experience.
- Proven experience in leading large-scale government transformation projects.
- A solid foundation in Six Sigma, with a Green Belt Certification or equivalent proficiency in Six Sigma tools and techniques.
- A strategic thinker with a knack for identifying, analyzing, and optimizing business processes to meet customer requirements and project goals.

**Assets**:

- CPA certification, demonstrating your depth of understanding in financial analysis and performance management.
- A Six Sigma Black Belt Certification, showcasing advanced expertise in process improvement methodologies.

**Additional Information**:
**Benefits & Perks**:
At the CSDS with the Government of Nova Scotia, we are committed to providing a fulfilling work environment with numerous benefits and opportunities:

- **Work-Life Balance**: Maintain a healthy work-life balance with a 35-hour work week.
- **Secure Your Future**: Take advantage of our defin

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