2024-021: IT Help Desk Technician

49 Solutions is currently looking for a Help Desk Specialist Level 2 Consultant to support a client within the Federal Government. As a Help Desk Specialist, you will be responsible for providing technical support and troubleshooting assistance to end-users. This is an excellent contract opportunity for someone with 5+ years of...

Must have lived in Canada for 10+ years - 12 Months experience supporting ALL of the following: o Microsoft Office Suites (on premise or cloud acceptable), must include Outlook, Word, PowerPoint and Excel o Remote Access services o Microsoft Windows operating systems - 12 Months providing direct IT support to end-users. **Requirements**: - Secret security...

**Location & More**:OnSite Ottawa, will require shift work **Term**:6 Months + Ext **Background Check**:Required **Main Skills/Experience**:MS Azure Environments, MS Active Directory **SERVICE/HELP DESK SUPPORT CONSULTANT** **RESPONSIBILITIES** - Diagnose and troubleshoot technical issues related to MS Azure Environments and MS Active Directory,...

**KEY REPONSIBILITIES** - Work at resolving Helpdesk service requests - Provide oversight and support on escalations from Level 1 technician - Mentor helpdesk Level 1 technician to strengthen their skills. - Identify root cause and develop processes and/or use centralized services tools to eliminate problems from recurring - Participate in on-call rotation...

**KEY REPONSIBILITIES** - Work at resolving Helpdesk service requests - Provide oversight and support on escalations from Level 1 technician - Mentor helpdesk Level 1 technician to strengthen their skills. - Identify root cause and develop processes and/or use centralized services tools to eliminate problems from recurring - Participate in on-call rotation...

**Job Title: Level 1/2 IT Support Technician** **Location**: Ottawa, Ontario **Employment Type**: Full-time, Onsite **Salary Range**: $45,000 - $65,000, dependent on experience **Client Overview**: Hollingsgate Recruitment is proud to represent a leading Managed Service Provider in Ottawa known for its commitment to technical excellence and customer...

**KEY REPONSIBILITIES** - Work at resolving Helpdesk service requests - Provide oversight and support on escalations from Level 1 technician - Mentor helpdesk Level 1 technician to strengthen their skills. - Identify root cause and develop processes and/or use centralized services tools to eliminate problems from recurring - Participate in on-call rotation...

Canadian Bank Note Company is a global leader in the development of customized solutions for identification, border security, excise control, currency, and lottery operations. Our customers are domestic and foreign governments, and together we work to design, launch, and support the technologically advanced secure documents and information systems that...

Responsibilities: - Provide technical support and troubleshooting for software and hardware issues - Install, configure, and maintain computer systems and networks - Set up user accounts and permissions - Monitor network performance and security - Respond to IT support tickets in a timely manner - Collaborate with team members to resolve complex technical...

Reporting to the Director of Service Delivery, the Server Technician is a member of Intega’s Service Delivery team, predominantly responsible for the support and maintenance of Microsoft Windows server infrastructure and Sharepoint across our customer environments. Although predominantly involved in server support this position may at times need to assist...

**Who are you, Fully Managed®?** We’re a fast-paced IT solutions and services company that has a “Get ’er done” attitude which links our passion for achieving our core purpose of #CreatingPeaceOfMind for everyone. We eat, sleep, and breathe our core five values of: - Fanatical Service - Absolute Accountability - Inspiring our People - Passion for...

The Opportunity InterRent REIT is looking for an IT Help Desk Assistant CO-OP Student to join its Ottawa team on a full-time basis for the summer term. You will have the opportunity to learn and be involved in all aspects of IT Helpdesk Support across a wide range of platforms (Windows, OSX, IOS, Android). What will make you successful in this role is your...

WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. This...

**KEY REPONSIBILITIES** - Work at resolving Helpdesk service requests - Provide oversight and support on escalations from Level 1 technician - Mentor helpdesk Level 1 technician to strengthen their skills. - Identify root cause and develop processes and/or use centralized services tools to eliminate problems from recurring - Participate in on-call rotation...

The Opportunity: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the...

The Opportunity: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the...

The Opportunity: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the...

Overview: We are seeking a friendly and professional Front Desk Receptionist/Assistant to join our team. This is a full-time position with competitive pay and benefits after a successful probationary period. Responsibilities included, but not limited to: - Greet visitors with a warm and welcoming demeanor - Answer phone calls and respond to inquiries in a...

Location: Ottawa, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. For decades,...

**Front Desk Agent** We are looking to hire an administrative assistant/front desk staff at our dance studio in Nepean - we are located near IKEA. This is a part time position consisting of weekday evenings and Saturday morning/day. Position Requirements: - Previous experience in a dance studio would be considered an asset, but is not required -...