Research and Business Intelligence Officer

7 months ago

Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

**Position Information**

**Posting Number**:

- ROM23-414E**Title**:

- Research and Business Intelligence Officer (TFT 1.0 FTE)**Position Status**:

- Temporary Full-time**FTE**:

- 1**Job Schedule**:

- Days**Department**:

- Foundation**Union**:

- Non-union**Site**:

- Royal Ottawa Mental Health Centre**About The Royal**

We’re breaking down stigmas. We’re improving what we know, and don’t know, about mental health. We’re putting the right tools and resources in the hands of the most dedicated mental health care and research team in the country. And, we’re looking for the best and brightest individuals to join us. When you join the Royal Ottawa Foundation team, you are joining an organization who has solidified its position as a leader of mental health care and research with a local, national, and international research. You’ll support efforts that fund the best possible patient care and leading-edge research provided by the Royal Ottawa Mental Health Centre, the Brockville Mental Health Centre and the University of Ottawa Institute of Mental Health Research at The Royal.

***The Position**:
The Research & Business Intelligence Officer is a valuable member of the Foundation’s Campaign Operations & Business Intelligence Team.

Under the leadership of the Director Campaign Operations & Business Intelligence, the Officer plays a pivotal role in supporting the Foundation’s overarching mission and the advancement of its goals through providing support to core fundraising operations functions, including prospect research, prospect management, pipeline management and analytics.

***Key areas of Responsibility**:
**Prospect Research & Prospect Management**
- Carry out strategic, accurate and timely prospect research, which may include prospect profiles, prospect identification, review & qualification, targeted screening, etc.
- Investigate and analyze complex forms of information for the development of comprehensive and strategic briefings to support development activities.
- Align prospective donors’ interests with The Royal’s organizational and strategic priorities.
- Conduct and support research and analytics projects, which may involve trend analysis, environmental scans, economic trends, competitive analysis, as well as pipeline and financial analysis.
- Maintaining a strong commitment to ethical prospect research practices and produce accurate, insightful research and data-driven work.
- Establish a strong prospect pipeline that leads to relationships with diverse stakeholders.
- Support a ‘moves management’ tracking system to support fundraisers.

**Data Analytics & Management**
- Support an information driven culture by deriving conclusions and identifying trends through analysis of internal and external data.
- Implement ongoing prospect development strategy and data integrity initiatives.
- Design and produce regular and ad-hoc auditing reports to ensure data integrity of key prospect data, including ratings, assignments, cultivation approaches, proposals, and prospect groups.
- Manage the collection, storage, maintenance and retrieval of donor and stakeholder insights.
- Ensure a high level of data quality and integrity in Raiser’s Edge through timely and accurate data entry, record maintenance and prospect tracking.
- Provide recommendations on the development of standard operating procedures related to management of prospect data and data to support the tracking of fundraising activities.

**Business Intelligence**
- Support the development of customised, usable dashboards and reports in QlikSense.
- Learn and fully understand the data landscape of the Foundation’s business systems.
- Understand the end-to-end life cycle of our data to effectively review and validate the data within it relevant to business intelligence reporting.
- Actively participate in and contribute to architecture/design discussions and decisions.
- Gather end user reporting and dashboard requirements.
- Support users with the navigation and interpretation of dashboards.
- Communicate insights from data across the organization to influence improvements to standard operating procedures.
- Support the creation of the management information strategy and create standard operating procedures relevant for business intelligence.
- Proactively identify opportunities for system improvement and business intelligence enhancements.

***You excel in the following areas**:

- Natural sense of curiosity. Ability to digest large amounts of information and identify which information to include by presenting it in meaningful ways.
- High attention to detail. Work systematically to ensure important details are not overlooked.
- Adapt to changing priorities and conditions, responding quickly and effectively. Ability to pivot between competing priorities. React to change with curiosity and excitement.
- Strong client service focus. Anticipate, understand, and respond to the needs of others in a way that exceeds their

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