Business Intelligence Lead

3 months ago

Ottawa, Canada Home and Community Care Support Services South East Full time

Company Bio
Home and Community Care Support Services South East is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement.

These organizations were previously known as Local Health Integration Networks (or "LHINs") at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.

Home and Community Care Support Services South East is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better-connected care with health care providers working as one coordinated team in Ontario Health Teams.
The south east region extends from Brighton on the west, to Prescott and Cardinal on the east, north to Perth and Smiths Falls, and back to Bancroft. The boundaries are for funding and planning purposes only. Residents of the Home and Community Care Support Services South East can seek health care services wherever they prefer, inside or outside these boundaries.

Position Summary
CARE AND BE CARED FOR - THIS IS YOUR HOME

Are you a business intelligence expert interested in supporting community healthcare leaders in system wide transformation? Do you have demonstrated success in the analysis of performance management information and in providing support, education, and advice to staff and leaders to enhance business decision making? Are you passionate about data analysis and supporting projects and strategic objectives for an organization whose goal is to help others?

If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals.

Home and Community Care Support Services South East is looking for a Business Intelligence Lead for the Decision Support Team who will lead and collaborate on the compilation and analysis of organizational performance management information to support projects and initiatives across the organization. This position will require someone who has a strong knowledge of SQL, report creation and report writing, and data extraction and analysis.

Supporting the Manager, Decision Support, the Business Intelligence Lead provides education and recommendations to management and staff with respect to the use of information and recommendations based upon the results of their data analysis.
This position acts as a partner to management and leverages analytical skills to enhance business decisions and support the performance measurement of strategic and operational objectives across the organization.

What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Hybrid work environment and flexible work location [a mix of on-site and remote work allow for flexibility in work locations including any of the Home and Community Care Support Service South East offices, or the neighbouring regions of Ottawa or Oshawa]

What will you do?
Data Analysis/Business Intelligence
- Responsible for Data Extraction, Analysis, Interpretation and Reporting for the organization. Develop and maintain a SQL database warehouse, SQL & MDX scripts, GIS analysis infrastructure and Business Intelligence (BI) tools.
- Consult with management on business needs, translating business needs into analytics/reporting requirements and interfacing with management to ensure successful delivery of analysis or information reporting.
- Create, writes, and maintains reports from the client database systems.
- Provide business intelligence, report discrepancies/data quality issues or advise on projects.
- Analyze data and provides interpretations, recommendations and summaries when necessary.
- Ensure system design and usage are compliant to relevant policies.
- Participate on provincial committees for the Decision Support department.
- Assist external partners and projects with BI information.
- Develop and provide ad-hoc information requests and performance improvement reports to management and staff through the creation of graphs, charts, worksheets, standardized reports, metrics, and individual consultations by utilizing reporting analysis tools to access information, analyze the meaning of information, and to present information in such a way as to influence and create actions.

Consultation
- Work with CHRIS Operational Working Group and Business Process Staff to review and investigate system changes and business process changes.
- Work with departmental partners to support Home and Community Care Support Services South East projects.
- Work with the Decision Support te

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