Program Assistant

2 weeks ago

Portage la Prairie, Canada Portage Learning and Literacy Centre (PLLC) Full time

The Program Assistant for the Portage Work Experience Program (PWEP) and the Portage Accessible Careers and Employment (PACE) program is a full-time (37.5 hours/week) position (with benefits) at the PLLC.

This position works closely with Program Coordinators for both PWEP and PACE programs to help organize and deliver activities and interventions to assist youth (15-30) and people with disabilities (any age, 15+) facing barriers, providing them with opportunities to develop their skills and employability for sustained future employment.

Under the direction of the Program Coordinators, the Program Assistant provides operational and administrative assistance to them and the program team, performs a variety of administrative, coordination and logístical services in support of the operations of the programs, and assists with information management for the team.

Primary Duties or Responsibilities

Operational and Administrative Support
- Maintains confidential records for the programs and participants;
- Acts as the main contact person during the absence of team members, following-up on any emergencies with appropriate in-house employees, and sharing workload with other PLLC staff as needed;
- Acknowledges receipt of correspondence and documentation in the absence of Program Coordinators, and drafts preliminary versions of correspondence, contracts and other documents to be signed by the Program Coordinator or relevant team members;
- Assists other team members in preparing and formatting documents, including PowerPoint presentations;
- Develops and maintains an efficient filing system for the team, including assistance in processing program intakes and evaluations;
- Maintains a tracking system of participants’ activities. training and achievements;
- Maintains and updates the programs’ database and contributes to electronic filing of team documents;
- Coordinates the proofreading and editing of documents as required;
- Assists the Program Coordinator to maintain and update the training binders, and on a required basis, carries out specific web searches and downloads workshop documents/registration from host web sites;
- Performs other related duties in accordance with instructions from team members.

**Qualifications**:
Essential:

- Knowledge of the PLLC and its various programs, as well as the local labour market, barriers to employment, and employment-related needs of persons with a disability (and youth).
- Experience with administrative work required for organizing and implementing programs, including detailed planning, promotions, tracking and reporting, and working within a budget.
- Excellent interpersonal communication skills both verbal and written.
- Comfortable with public speaking, group facilitation, and community outreach.
- Well-developed assessment and problem-solving skills.
- Flexible, self-motivated, and able to work independently, but also in a team environment and with professionals, employers, and other community agencies.
- Demonstrated ability to establish and maintain respectful, professional relationships.
- Patience, understanding, sensitivity, and comfort of working with individuals from all backgrounds, and ability to motivate and inspire others.
- Excellent time management skills and ability to meet deadlines and multi-task to effectively manage project requirements for program participants and employers.
- Sound judgement and the ability to maintain confidentiality, including the use of secure filing and reporting systems.
- Excellent computer skills, including the use of internet browsers, Windows and Microsoft Office software - Word, Excel, PowerPoint, Publisher, Outlook.
- Valid driver’s license and insured vehicle is required.

Desired:

- Post-secondary education or related experience in employment services field is an asset
- Background in public relations or marketing and advertising is considered an asset.
- Experience in a social services environment an asset.
- Experience in case management an asset.

**Salary**: $18.00-$19.50 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 2023-04-14

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