Bilingual Employment and Income Assistance

3 weeks ago

Portage la Prairie, Canada Manitoba Government Full time

**Bilingual Employment and Income Assistance Counsellor**:
SP3 Social Services Worker 3

Regular/full-time

Department of Families

Regional Social Services, Community Service Delivery

Portage la Prairie MB

Advertisement Number: 41287

Salary(s): SP3 $53,713.00 - $69,146.00 per year

Closing Date: July 24, 2023

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.

The Employment and Income Assistance (EIA) Program is a program of last resort that provides financial and other assistance to eligible Manitobans who have no other way to support themselves or their families. The program works with persons living with disabilities to meet their specialized needs and ensure inclusion in the community while also partnering with employable participants and their families to encourage access and participation in the workforce.

To be considered for this competition, you are required to submit an Application Form for screening in addition to a resume. Note: Only those who submit an Application Form and Resume will be considered. See below for further instructions.

Conditions of Employment:

- Must be legally entitled to work in Canada
- Must have a valid driver's licence and the ability to travel within the Province of Manitoba
- Must be available to work evenings, weekends and statutory holidays on occasion
- Must provide a satisfactory Criminal Records Check (including Vulnerable Sector Search), Adult Abuse Registry Check and Child Abuse Registry Check
- Must be fluently bilingual in English and French (required only for designated bilingual positions)

Qualifications:
Essential:

- Post-secondary education in the social services field (a certificate, diploma or degree).
- Related case management experience, including conducting interviews; providing supportive counselling; performing assessment; planning; and service coordination. Other combinations of relevant education and experience may be considered at an underfill or commensurate classification and salary.
- Experience working with individuals/families from diverse backgrounds (cultural, financially disadvantaged, persons with disabilities, socially disadvantaged, newcomers, etc.) who may face multiple barriers and challenges such as addictions, mental illness, disability and employment.
- Ability to manage conflict in a calm, assertive and respectful manner.
- Effective English verbal communication skills.
- Effective English written communication skills.
- Excellent interpersonal skills with the ability to demonstrate compassion, empathy and a non-judgemental approach.
- Ability to independently problem-solve with understanding and empathy while operating within the parameters of existing legislation and policies.
- Ability to set priorities, to organize and exercise initiative in a complex and fast-paced work environment with high-volume caseloads and competing demands.
- Ability to work effectively in a team environment with various stakeholders
- Proficiency in MS Office (Word and Outlook).
- Effective French verbal communication skills
- Effective French written communication skills

**Duties**:
As a Bilingual EIA Case Counsellor, you are a part of a larger social services team of health, education, training and employment professionals who work in partnership to help Manitobans maximize independence, autonomy and quality of life. The work environment is fast-paced and dynamic. You will be assisting participants, meeting with them in person and on the phone, hearing their stories, assessing their needs, providing counselling and connecting them with resources. Oftentimes, they may be experiencing physical, emotional and/or mental health issues, and have other stressors impacting their day. This can make for challenging situations, but you will also find reward in helping participants move forward in their lives.

You will work with EIA participants to plan for success, developing and implementing recommendations based on your knowledge and interpretation of program legislation and policy. You work within an integrated cross-departmental case management system and are an active member in planning and coordinating integrated services that strive to find the right solutions for participants and their families.
- Advertisement # 41287
- Service Centre 4
- Human Resource Services
- 600-259 Portage Avenue
- Winnipeg, MB, R3B 2A9
- Phone: 204-945-7518
- Fax: 204-945-0601

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