Client Service Representative

7 months ago

Ottawa, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center. You’ll use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Customer Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site._

How You'll Succeed
- Client Engagement - Help clients manage their accounts and products. Focus on each client experience and make every interaction meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem Solving -Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to build a better solution together.

Who You Are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
- You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
- You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

- Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
- Connect:Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
- Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning and comprehensive product training
- Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Ottawa-55 Trainyards Drive

Employment Type

Regular

Weekly Hours

15

**Skills**:
Accountability, Customer Engagement, Customer Experience (CX), Customer Service, Financial Products, Teamwork

  • Client Service Representative

    7 months ago

    Ottawa, Canada Summit Marketing Solutions Full time

    At _Summit_, we are firmly committed to delivering exceptional services that go above and beyond! Our dedication to excellence permeates every aspect of our operations, from our meticulous attention to detail to our relentless pursuit of customer satisfaction. We aim to thrive at the forefront of the ever-evolving marketing landscape and continue...

  • Client Service Representative

    3 months ago

    Ottawa, Canada Westboro Animal Hospital Full time

    **Westboro Animal Hospital is looking for a Client Service Representative to join their team!** Westboro Animal Hospital is a well-established, full-service small animal veterinary hospital located right in the heart of Westboro. We provide comprehensive medical, surgical, and dental care, among many other essential services to our city’s beloved canines...

  • Client Service Representative

    6 months ago

    Ottawa, Canada Natural Purity Full time

    **Client Service Representative - Natural Purity** **PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER OTTAWA AREA AND RESIDE FULL TIME IN CANADA.** We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. With one of the most advanced management teams, we...

  • Bilingual Client Service Representative

    6 months ago

    Ottawa, Canada LMG Full time

    At _LMG Inc_., we take immense pride in the exceptional quality of service we deliver to our clients. One of the key reasons they chose us is our incredible team - our people truly make a difference! We are currently seeking a talented communicator to join us as a **Bilingual Client Service Representative!** In this role, you will be at the frontline of our...

  • Client Service Representative

    3 months ago

    Ottawa, Canada The Social Housing Registry of Ottawa Full time

    The Social Housing Registry of Ottawa is looking for several BILINGUAL (French/English) Client Service Representatives for a meaningful role on a great team. We have both permanent and contract positions, for people with client service and/or community services education and experience who are detail-oriented, productive and compassionate, ideally bringing...

  • Client Support Representative

    7 months ago

    Ottawa, Canada Affinity 1:1 Full time

    Fast growing leading company looking for a Client Support Representative to join our team! The Client Support Representative will be responsible for providing excellent service to the clients. The Client Support Representative will work closely with the sales team, operations, and other departments to ensure that customer support is top-notch. Why become a...

  • Client Service Representative

    6 months ago

    Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    6 months ago

    Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    6 months ago

    Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    3 days ago

    Ottawa, Canada Scotiabank Full time

    **Requisition ID**: 157371 We are committed to investing in our employees and helping you continue your career at Scotiabank. **Client Service Representative - Bilingual** What distinguishes MD Financial Management from other financial institutions? If you ask our employees, some might say it’s our unwavering commitment to life/work balance. Many might...

  • Bilingual Client Service Representative

    7 months ago

    Ottawa, Canada MD Financial Management Full time

    Requisition ID: 197054 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Client Service Representative to join our team. **Is this role right for you? In this role...

  • Bilingual Client Service Representative

    6 months ago

    Ottawa, Canada MD Financial Management Full time

    Requisition ID: 186820 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Client Service Representative to join our team. **Is this role right for you? In this role...

  • Bilingual Client Service Representative

    6 months ago

    Ottawa, Canada MD Financial Management Full time

    Requisition ID: 186820 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Client Service Representative to join our team. Is this role right for you? In this role...

  • Claims Client Service Representative

    22 hours ago

    Ottawa, Canada Cooperators Full time

    **Number of Positions**: 8 **Language**: Bilingualism in English and French is an asset. **Work Model**: Hybrid **The Opportunity**: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to...

  • Client Service Representative

    7 months ago

    Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    4 months ago

    Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Home-Based Insurance Client Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Equitable CA Full time

    Becoming a Home-Based Insurance Client Service Representative at Equitable CA is an exciting opportunity to launch your career in the insurance industry. With our extensive training program, you'll become a subject matter expert in Individual Life and Critical Illness products, enabling you to provide exceptional client service and support.About the RoleAs a...

  • Client Support Representative

    7 months ago

    Ottawa, Canada Valsoft and Aspire Operating Group Full time

    **Client Support Representative - Level 1 - Remote - North America** **We are hiring at InnQuest Software for a Client Support Representative to join our growing team in North America!** InnQuest Software is a leading solutions provider for the hospitality industry with offices in the United States, Australia, Canada and the UK. Our technology and services...

  • Client Service Representative

    7 months ago

    Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    6 months ago

    Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...