Team Operations Manager

6 days ago


Remote, Canada 1Password Full time

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online._

The Engineering Operations team is responsible for ensuring the Technology team is operating as effectively as possible. In this role, you’ll report directly to the Director of Engineering Operations and partner on a team operations plan for the Tech Team. You are passionate about people and experiences and can easily spot opportunities to create a truly memorable experience and deliver one. You are able to manage multiple projects simultaneously, virtual and in person, and maintain a high level of quality for both.

You’ll work closely with Sr Leaders in Tech to build an engagement strategy that includes: Hackathons, All Hands, a team-wide conference. You’re able to corral speakers for virtual events and plan the logistics for a conference. In this role you’ll also build templates and standardize the way we plan offsites in Tech, alongside managing our travel budget. Experience building a remote and in person engagement strategy is required for this role. As a part of the Engineering operations team, you’ll help shape the development and culture of our growing Technology organization.

**What we're looking for**:

- 7+ years of professional engagement / event experience
- Meets timelines and holds themselves and team accountable
- Demonstrated experience forming strong relationships and working cross-functionally in a remote-first or remote-only environment covering multiple countries and time zones
- Experience working with Sr. Leaders to drive decision-making and accountability to deadlines
- Solution-oriented, loves taking on challenges, can work successfully against shifting priorities and thrives in ambiguity
- You’re able to build a high level strategy and break it down into quarterly launches, plan accordingly & execute
- Exceptional negotiation skills, you’re able to validate costs in the relevant market + negotiate
- Clear and concise written and verbal communication skills in various formats, experience with working in Slack or similar IM platforms is a plus (Experience with GSuite strongly preferred)
- Experience building processes and (ideally) working with project management tools
- Positive attitude and understands the importance of of assuming positive intent

**What you can expect**:

- Weekly check-ins to make sure all projects and priorities are aligned, and to problem solve roadblocks
- Build + Manage Tech Engagement Strategy (Hackathons, All Hands, Internal Conference, Tech Talks and more); some internal and some in-person
- As a part of the Operations team, you’ll need robust program / project management skills that you can flex to pitch in on other projects when needed (i.e. covering PTO, slow event season, etc.)
- Build & Maintain a “Guide to Planning Offsites” for Tech
- Manage the Tech Travel Budget, including participating in monthly budget reviews and reporting on spend, building out a yearly budget strategy & help drive cost-savings wherever possible
- Partner with Sr. Leaders to plan and execute their offsites (including accommodation, meeting space, catering and travel); they’ll manage their own content and agendas.
- Alongside the Tech EA, act as an advisor to other leaders in Tech who are planning offsites; helping vet preliminary budgets, find venues, etc
- United States-based roles only:_ Minimum annual salary for this role is $99,000USD, plus immediate participation in 1Password’s benefits program (health, dental, 401k and many others), utilization of our generous paid time off and, where applicable, participation in our incentive programs. All employees are owners of 1Password and receive an equity grant as part of their total package. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

**What we offer**:
We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:
**Health and wellbeing**

> \uD83D\uDC76 Maternity and parental leave top up programs

> \uD83D\uDC5F Wellness spending account

> \uD83C\uDFDD Generous PTO policy

> \uD83D\uDC96 Company-wide wellness days off scheduled throughout the year

> \uD83E\uDDE0 Complimentary Headspace membership

> \uD83E\uDE7A Comprehensive health coverage

**Growth and future**

> \uD83D\uDCC8 Employee stock option program for all full time employees

> \uD83D\uDCB8 Retirement matching program

> \uD83D\uDCA1 Training budget, 1Password University access,


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