Manager, Security Operations

6 months ago


Remote, Canada Jobber Full time

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50, Enterprise Fast 15, and Technology Fast 500 lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers.

**The team**:
Jobber has a Security team led by our Sr. Director, Security. The team has a split focus between governance and operations. All team members are specialized generalists (with a primary focus but we do a bit of everything). As the team develops and grows, you will be collaborating with each member while we work towards making Jobber as secure as possible. We'll also drive toward team member specialization as we ramp up on capacity and tooling.

**The role**:
Reporting to the Sr.Director, Security, the Manager, Security Operations will lead a small team that runs the day to day of our security capabilities. We are seeking a hands-on Security Operations Leader comfortable with both leadership and execution. This individual will be both a people leader and contributor, driving security operations forward. This is not a SOC (Security Operations Center) role. We operate in a hub and spoke model. In this role, you will identify security gaps and weaknesses, track them through risk management, and collaborate with teams and control owners to ensure visibility and resolution of security issues. We're a maturing security org, this is a new function and success will involve building the plane while we fly it. You'll also be identifying gaps in security capabilities and proposing solutions.

**The Manager, Security Operations will**:

- Lead and manage a small but growing team of security professionals while fostering a collaborative and high-performance culture.
- Actively participate in hands-on security tasks, setting an example for the team.
- Identify security capability gaps within the organization and select appropriate tools and technologies to address these gaps.
- Collaborate on compelling business cases for the acquisition and implementation of new security tools and technologies.
- Work with various teams and control owners to ensure that security issues are visible and addressed promptly.
- Assess security configuration and maturity across a range of technologies including _Okta, Cloudflare, AWS, macOS, Datadog, CASB/DLP, Salesforce, and Tableau._
- Monitor and assess security threats and vulnerabilities, and provide guidance on implementing proactive measures to mitigate risks.
- Provide mentorship and guidance to team members, helping them grow their skills and advance their careers.
- Report to the Sr. Director of Security, providing regular updates on security operations and risk management activities.

**To be successful, you should have**:

- Bachelor's degree in Computer Science, Information Security, or a related field. Advanced degree or relevant certifications (_CISSP, CISM, etc._) is a plus.
- Proven experience in a security operations leadership role with hands-on technical skills.
- Strong understanding of risk management and security frameworks.
- Experience with a range of security technologies including _Okta, Cloudflare, AWS, macOS, Datadog, CASB/DLP, Salesforce, and Tableau._
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Demonstrated ability to develop and present business cases for security investments.
- Strong problem-solving skills and the ability to think strategically about security threats and vulnerabilities.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.

**All interviews are currently being conducted virtually—via phone or video.**

**What you can expect from Jobber**:
Having been named as a Top 10 Great Place to Work in Canada, we walk the talk. Here are just some of the great things you can expect from us:

- A total compensation package that includes an extended health benefits package with fully paid premiums for b


  • Operations Coordinator

    5 months ago


    Remote, Canada Lyrical Security Full time

    **Responsibilities** Executive Assistant (50%) - Act as a trusted partner to the CEO and executive leadership team, managing an array of administrative tasks and facilitating smooth communication. - Track incoming requests and create a list of daily priorities based on urgency, importance, and deadlines. Follow-up to ensure any delays are communicated to...


  • Remote, Canada Daemon Defense Systems Full time

    We are looking for a skilled Security Project Manager who will work closely with the team and is responsible for devising security plans and strategies while leading the security team. Daemon Defense Security Program Managers maintain the highest level of professionalism and confidentiality. You will collaborate with the team and contribute to the security...


  • Remote, Canada Mogo Finance Technology Inc. Full time

    We are looking for a capable IT Security and Compliance Manager, who enjoys remote security work and possesses both deep and wide expertise in the information security space. The base salary for this role is: $90,000-$130,000 **Job Summary**: As the IT Security and Compliance Manager at Mogo and its subsidiaries, you are entrusted with spearheading the...


  • Remote, Canada M3 Tech Full time

    **Job Title**: Cyber Security Specialist **Reports To**: Director IT Operations and Security Management **About us** M3-Tech is a Fintech, proud to be part of the M3 Group and serving over 8500+ independent brokers providing $65+ Billion in mortgage origination. With already over 70 M3 Techies already on board and offices in Montréal, Toronto and...

  • Chief Security Officer

    6 months ago


    Remote, Canada High Tech Genesis Full time

    Location: Ottawa, ON Canada Hybrid Term: Permanent High Tech Genesis is currently looking to hire a Chief Security Officer (CSO), you will play a pivotal role in safeguarding our organization's assets, mitigating risks, and ensuring compliance with regulatory standards. With your strategic vision and leadership, you will lead our security efforts, from...


  • Remote, Canada Open Text Corporation Full time

    **Principal Security Compliance Analyst**: - Req id: 37918- Virtual, CA Virtual, US**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The...


  • Remote, Canada Guidewire Software Full time

    **Responsibilities**: - Create specifications, prioritize requirements and propose a roadmap of security features - Collaborate with the engineering team building the product to clarify requirements and specifications - Manage complex and cloud-scale technical security programs to meet Guidewire’s business objectives - Define and lead roadmap execution...


  • Remote, Canada Okta Full time

    **Get to know Okta** Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...


  • Remote, Canada Rona Inc. Full time

    **We require all our head office associates to be proficient in French, spoken and written.** If you’re looking to do what you love, we could be perfect for each other. **Your role** - Make sure that integrations with different security systems are well done and fully functional - Act as a liaison between the architects and the security team; - Ensure...


  • Remote, Canada Cronos Group Inc. Full time

    Cronos Group is an innovative global cannabinoid company with international production and distribution across five continents. Cronos Group is committed to building disruptive intellectual property by advancing cannabis research, technology and product development. With a passion to responsibly elevate the consumer experience, Cronos Group is building an...

  • Cyber Security Analyst

    6 months ago


    Remote, Canada Dawn InfoTek Inc. Full time

    Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. We are currently seeking competent individuals to fulfill the role of **Cyber...


  • Remote, Canada ICS International Conference Services Full time

    **We are Recruiting! - Part-Time WordPress Maintenance and Security Specialist** **Location** ICS employees work in a predominantly remote work environment. **The Company** A highly respected player at an international level, International Conference Services Ltd. (ICS), is a Professional Conference Organizer in business for over 45 years that works with...


  • Remote, Canada Hard Rock Digital Full time

    **What are we building?** Hard Rock Games is a team focused on becoming the best omni channel, free-to-play gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of gamers. We care about each customer's interaction, experience, behavior, and insight and...


  • Remote, Canada Stream-Flo Full time

    **Primary Accountability**: - Implement the new Security design for Stream-Flo users, support teams and system users - Design and Implement Governance, Risk and Compliance System(GRC) - Define and configure Segregation of Duties(SODs) and risk library - Advice on SAP Security policy and procedures - Cutover planning and roll out to users **Key Position...

  • Operations Manager

    6 months ago


    Remote, Canada Million Dollar Sellers Full time

    ABOUT THE ROLE As the Operations Manager at Million Dollar Sellers (MDS), you will be the linchpin in streamlining and optimizing our diverse operational functions. Your role involves orchestrating our technological frameworks, enhancing human resources processes, and ensuring fiscal and legal compliance, collaborating closely with department leads. You'll...

  • Operations Manager

    5 months ago


    Remote, Canada AvenueHQ Full time

    Reporting to the CEO, the Operations Manager is accountable for the delivery and performance of Avenue’s CX, Design and Client Marketing teams. Leading these teams gives this role responsibility for the daily experience of our 1,000+ clients throughout North America. As Avenue’s Operations Manager you are a key leader in building and developing our...


  • Remote, Canada Open Text Corporation Full time

    **Revenue Operations Manager**: - Req id: 39524- Virtual, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex...


  • Remote, Canada Pathfinder Ventures - Southern Ontario Full time

    **The Company**: - **Join Pathfinder Camp Resorts and become an important part of our exciting and growing organization. Pathfinder Camp Resorts operates three RV Camp Resort properties in BC and will be operating camp resorts and vacation rental accommodations throughout BC. And Ontario. **_ - **We strive to ensure that we are creating an inclusive,...

  • Devsecops Manager

    5 months ago


    Remote, Canada GreenSlate Full time

    **DevSecOps Manager** **JOB BRIEF** GreenSlate is transforming the business of content production by helping film and television producers stay at the forefront of technology. Our innovative entertainment payroll and business services software, combined with our highly responsive service, dramatically improves our clients’ ability to sustainably manage...


  • Remote, Canada IVANS Insurance Solutions Full time

    Job Overview: Ivans, a division of Applied Systems, is currently seeking a **Product Operations Manager** to play a critical role in driving the efficiency and effectiveness of our Ivans product management processes. Ivans is where the insurance industry comes together to grow their businesses. Our culture is about more than developing the best technology -...