Automotive Service Advisor

4 days ago


Richmond, Canada Applewood Auto Group Full time

Want to see for yourself how "It's All Good At Applewood"?

We are currently recruiting for a full-time Automotive **Service Advisor** to join the team at our Award Winning **Applewood NISSAN RICHMOND** dealership

Nissan Richmond recently achieved the Award of Excellence in Canada this year and received the GLOBAL Award of excellence (Only the Top 5% Nissan Dealerships Achieve this)

**Not convinced this is a winning team? Come to our dealership and see for yourself**

**Job duties include, but are not limited to**:

- Meet and greet all customers promptly and professionally
- Ensure all steps of check-in, including walk around inspection are followed without failure
- Walk around inspections to be performed each and every time
- Review history of the vehicle maintenance - review with customer, checking for outstanding recalls or campaigns
- Offers service based on vehicle history and previous recommendations
- Address and document ALL vehicle’s concerns, clarifying where needed
- Present recommended services and overcome objections
- Document all declined service
- Update customer every two hours on status of repair, even if there is no further information

**Applewood Auto Group Benefits**
- High energy & fun atmosphere
- 10 Dealerships and counting
- Group events, Family Day, Holiday Party, BBQ, and more
- We support local communities, charities, and sports teams.
- Ongoing Training (Manufacturer & internal)
- Discounts on service and parts
- Health, dental, insurance, paid time off and much more..

**What You'll Bring**

At Applewood, our core values include:
1. All Applewood Team Members provide exceptional service to their clients and each other, like they would to their favourite Rockstar, Celebrity, or Hero.

2. Applewood Team Members are problem solvers who will work hard to find a way to say “YES”.

3. Applewood Team Members come to work to work. We expect our team members to work smart and hard towards their goals and the dealership goals.

**Why Applewood Auto Group**

Our Team Beats with One Heart, need we say more? We offer a fun environment with an ever-growing company.

**Compensation**

We offer a base salary with the potential to earn additional bonuses on a monthly basis which could mean earning up to $70K+ for our top performers.

**How to Apply**:
At Applewood, we value diversity, equity and inclusion. We welcome all applicants with diverse backgrounds and will never discriminate based on race, religion, gender, identity, age, experience and anything else you can think of. If you need any special accommodation during our recruitment process, please let us know. We are more than happy to assist.

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- RICHMOND, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Service Advisor: 1 year (required)
- Customer service: 1 year (required)

Work Location: One location


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