Customer Service Specialist

2 months ago


Toronto, Canada CoinUnited.io Full time

Company Overview

CoinUnited is a leading crypto platform, offering a sophisticated array of services for buying and selling various cryptocurrencies. Our platform is designed to provide user-friendly interfaces and advanced features, ensuring seamless trading experiences. We offer a diverse range of trading options, including over-the-counter (OTC) trading and integration with Bitcoin ATMs, which cater to a wide spectrum of trading needs and preferences.

In addition to our focus on crypto trading, we also boast an exquisite NFT collection valued at over US$ 300 million, underscoring our presence in the evolving digital asset market. At the core of our operations is a strong commitment to security, with the deployment of the latest technology and protocols to safeguard our clients' transactions and assets.

**Responsibilities**:

- Deliver efficient and quality service to customers.
- Proactively give comments to managers to fine-tune the customer experience journey.
- Support other business units with customer liaison, accurately document customer requests and advices.
- Administrative support for customer service team.

**Requirements**:

- Higher Diploma holder or above in Business or Communications fields
- Diligent, Able to multi-task, Teamwork.
- Strong verbal and written communication skills in both Chinese and English.
- Proactive approach in resolving problems and issues.
- Work on weekends/Public Holidays as necessary.
- Fresh graduates will also be considered.

We offer
- Competitive salary and benefits package.
- A fast-paced and challenging work environment.
- Opportunities for growth and advancement within the company.
- A dynamic and passionate team of individuals who are dedicated to making a difference in the world of cryptocurrency.

Showcase Your Expertise: Bug Discovery

Join Our Team

If you're passionate about the crypto industry and looking to join a dynamic, forward-thinking team, CoinUnited is the perfect place for you. We're always looking for talented individuals to help shape the future of blockchain and web3.3.



  • Toronto, Canada Corrosion Service Company Limited Full time

    **Corrosion Service Company Limited (CSCL)** was founded in 1950 by Thomas R.B. Watson as the first Canadian firm to specialize in cathodic protection. Our founding philosophy was based on the principles of providing great customer service and developing a deep understanding of customer needs, these same core principles still guide our company today. **We...


  • Toronto, Canada Homepro Pest Control Full time

    Get started on an exciting career at Homepro Pest Control! We are looking for a Customer Service Specialist to join our growing team. Homepro is a leading pest control provider servicing residential and commercial clients across Ontario. Homepro is a fast-growing company with an incredible team and a friendly, inclusive environment. We are committed to the...


  • Toronto, Canada Home Trust Company Full time

    Company Profile Home Trust is Canada’s leading alternative mortgage lender, employing nearly 1,000 people in our Toronto headquarters and branches across the country. Our vision is to be Canada’s market leader in alternative-based financial services solutions. Building on the strength of our core residential mortgage lending business, the Company and...


  • Toronto, Canada Riverside Natural Foods Full time

    Are you hungry to innovate? To do things differently? To work with a company that’s real, thoughtful and very forward-thinking? Meet Riverside. We are an organic, “better for you” snack company, manufacturing award-winning, nutritious, allergen-free snacks. Your kids know us as MadeGood, tasty school-safe snacks. Your buddies on the go grab our GOOD...


  • Toronto, Canada Canada Life Assurance Company Full time

    Customer Service Specialist **Description: - Permanent Full Time- Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types. In this role you’ll contribute to the effective record-keeping and reporting for GRS...


  • Toronto, Canada Home Trust Company Full time

    Company Profile Home Capital Group Inc., together with its operating subsidiary Home Trust Company, has developed a track record of success as Canada’s leading alternative lender. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive...


  • Toronto, ON, Canada United Continental Holdings Full time

    United Continental Holdings is looking for a detail-oriented and independent Online Customer Service Specialist to join our team in Vancouver, British Columbia, Canada. As an Associate Level employee, you will be responsible for providing exceptional customer service to our online customers. Responsibilities: - Respond to customer inquiries via email,...


  • Toronto, Canada CMLS Financial Full time

    **Customer Service Specialist, Residential Services, Call Centre (12-month contract)**: **Toronto, ON or Calgary, AB**: **Salary**:$45,000 - $55,000/yr **Passionate about customer service? Experienced in the mortgage industry? Looking for a team-oriented, fast-paced environment to grow your career? Look no further - join our CMLS team as a Customer Service...


  • Toronto, Canada Riverside Natural Foods Full time

    Are you hungry to innovate? To do things differently? To work with a company that’s real, thoughtful and very forward-thinking? Meet Riverside. We are an organic, “better for you” snack company, manufacturing award-winning, nutritious, allergen-free snacks. Your kids know us as MadeGood, tasty school-safe snacks. Your buddies on the go grab our GOOD...


  • Toronto, Canada Univar Solutions Full time

    A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from...


  • Toronto, Canada Univar Solutions Full time

    A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from...


  • Toronto, Canada Univar Solutions Full time

    A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from...


  • Toronto, Canada Univar Solutions Full time

    A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from...


  • Toronto, Canada Univar Solutions Full time

    A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from...


  • Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: We are looking for a **_Customer Service Specialist (Full-time position)_** Reporting to the Associate Manager, you will be responsible for various administrative functions relating to Group Retirement Income Plans including RRIF, LIF, LRIF and Annuity Quotations. **What you will do** - Process of group and single deposits - Enter...


  • Toronto, ON, Canada Booz Allen Hamilton Holding Full time

    We are looking for a dedicated and hardworking Customer Service Specialist to join our team at Booz Allen Hamilton Holding. This is a remote work position based in Vancouver, British Columbia, Canada, and is part-time with an Associate level seniority and requires a minimum of 3 years of experience in a similar role. As a Customer Service Specialist, your...


  • Toronto, Canada Univar Solutions Full time

    A Place Where People Matter.  Start your career journey with Univar Solutions!  Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.  Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders...


  • Toronto, Canada Univar Solutions Full time

    A Place Where People Matter.  Start your career journey with Univar Solutions!  Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.  Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders...


  • Toronto, ON, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel. L’utilisation du masculin à pour but d’alléger le texte Lancée en 2006, la marque Joe Fresh offre un style à la fois moderne et accessible dans des...


  • Toronto, Canada Daniel et Daniel Catering & Events Full time

    Position: Customer Service Specialist Daniel et Daniel Catering & Events Reports Directly to: 1. Answer calls and walk in inquiries 3. Clerical tasks as assigned (and for other departments) as needed including mailing, filing 4. Operate standard office equipment, including a personal computer, phone, fax, postage meter, debit/credit card system,...