Guest Services Representative

4 months ago


Etobicoke, Canada QuadReal Full time

**About QuadReal Property Group**

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating companies in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

**Role Description**
The Guest Services Representative will act as the “brand ambassador” for the Cloverdale Mall, enthusiastically promoting the Centre, its stores, programs, and services.

**Responsibilities**
- Maintain a thorough knowledge of the Centre’s services, stores and locations, merchandise, and upcoming special events and promotional services
- Develop and maintain strong relationships with retailers and educate on the Centre’s services
- Proactively seek opportunities to create memorable customer interactions, going above and beyond to assist customers, and provide exceptional service
- Comply with the roof access, lost and found and wheelchair/stroller sign-out procedures
- Support the Centre’s gift card program including handling cash, credit and Interact payment, and reconciling receipts
- Complete administrative tasks and conduct all service functions related to the Concierge Desk
- Assist with promotional and special events as required
- Assist with other related duties

**Experience and Qualifications**
- Experience in a similar position with exceptional customer service skills
- Intermediate skills in Microsoft Office (Excel and Word)
- Strong organizational, planning and time management skills
- Excellent oral and written communication skills
- Strong attention to detail and problem solving skills
- Ability to prioritize workload and handle competing priorities and deadlines
- Positive and friendly "Customer First" attitude
- Flexible schedule and with the ability to work **at least three days per week** on weekdays, weekends, and holidays

LI-Onsite

LI-DNP

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.
- Want to learn about our end-to-end recruitment process? Click this _link_ for a short video that will take you through each step, so you’ll know exactly what to expect._



  • Etobicoke, Canada QuadReal Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $67.1 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...


  • Etobicoke, Canada Woodbine Entertainment Full time

    Our rich history is a big part of who we are. With historic roots dating back over 135 years, Woodbine is steeped in tradition. We have been the engine that drives the Ontario horse racing industry, creating winning experiences for all our guests. We are also currently on an amazing 20-year journey to ‘build a city within a city’ and transform the...


  • Etobicoke, Canada The Cadillac Fairview Corporation Ltd Full time

    **Role impact**: **What you will deliver**: - Deliver guest services programs on a daily basis to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events. - Receive and direct all incoming calls and inquiries via telephone, two-way radio or visitors by...

  • Guest Service Agent

    2 months ago


    Etobicoke, Canada Canadas Best value Inn Full time

    General Hotel Information: We are a limited service property. An excellent team with a very low turn-over rate. All staff have been here for years. Looking to add one more. - Experience with Hotel PMS. We use Five Star Hotel Systems - Greet guests and patrons as they arrive - Ask if guests have a prior booking - Manage the registration process - Ask for...

  • Guest Service Agent

    5 months ago


    Etobicoke, Canada Canadas Best value Inn Full time

    General Hotel Information: We are a limited service property. An excellent team with a very low turn-over rate. All staff have been here for years. Looking to add one more. - Experience with Hotel PMS. We use Five Star Hotel Systems - Greet guests and patrons as they arrive - Ask if guests have a prior booking - Manage the registration process - Ask for...

  • Guest Service Agent

    5 months ago


    Etobicoke, Canada Skye Hotel Full time

    **Guest Service Agent** - Indulge in a sanctuary where every aspect caters to your comfort._ At **Skye Hotel**, we’ve crafted an oasis of luxury, complemented by surroundings that invite exploration. Immerse yourself in unparalleled comfort, both within our walls and in the vibrant locale that surrounds Skye Hotel. Be a part of opening one of the most...

  • Guest Service Agent

    5 months ago


    Etobicoke, Canada JD Residences Full time

    **Guest Service Agent** - Indulge in a sanctuary where every aspect caters to your comfort._ At J Dass Residences, we’ve crafted an oasis of luxury, complemented by surroundings that invite exploration. Immerse yourself in unparalleled comfort, both within our walls and in the vibrant locale that surrounds J Dass Residences. Be a part of opening one of...


  • Etobicoke, Canada The Cadillac Fairview Corporation Ltd Full time

    **_Role Impact:_** **_ What you will deliver:_** - Deliver guest services programs daily to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events. - Receive and direct all incoming calls and inquiries via telephone, two-way radio or visitors by answering...

  • Guest Service Agent

    4 months ago


    Etobicoke, Canada JD Residences Full time

    Indulge in a sanctuary where every aspect caters to your comfort. At J Dass Residences, we’ve crafted an oasis of luxury, complemented by surroundings that invite exploration. Immerse yourself in unparalleled comfort, both within our walls and in the vibrant locale that surrounds J Dass Residences. Be a part of opening one of the most unique Hotel and...


  • Etobicoke, Canada McDonald's Full time

    **Guest Experience Leader We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through...


  • Etobicoke, Canada The Cadillac Fairview Corporation Ltd Full time

    **Role Impact**: This position is part time contract. **What you will deliver**: - Deliver guest services programs daily to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events. - Receive and direct all incoming calls and inquiries via telephone, two-way...


  • Etobicoke, Canada The Cadillac Fairview Corporation Ltd Full time

    **Role Impact**: **What you will deliver**: - Deliver guest services programs daily to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events. - Receive and direct all incoming calls and inquiries via telephone, two-way radio or visitors by answering...


  • Etobicoke, Canada The Cadillac Fairview Corporation Ltd Full time

    **Role Impact**: **What you will deliver**: - Deliver guest services programs on a daily basis to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events. - Receive and direct all incoming calls and inquiries via telephone, two-way radio or visitors by...

  • Guest Service Agent

    4 months ago


    Etobicoke, Canada Residence Inn by Marriott Toronto Airport Full time

    **Start Your Journey With Us** Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships...

  • Guest Service Agent

    4 months ago


    Etobicoke, Canada Residence Inn by Marriott Toronto Airport Full time

    **Start Your Journey With Us** Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships...


  • Etobicoke, Canada Guest Plumbing & HVAC Full time

    At Guest Heating and HVAC, our core focus is Enhancing Our Communities and Creating Comfortable Spaces. We are currently looking for a Licensed Refrigeration HVAC Technician to support our team as we expand. Our company is highly distinguishable in Hamilton, Burlington, Oakville and surrounding areas. As a family owned and operated business, we are...


  • Etobicoke, Canada Gibson's Cleaners Full time

    **Job Summary** Gibson's Cleaners is currently seeking Full-time Customer Service representatives. Must be friendly, energetic, have excellent communication skills, able to work in a fast-paced environment, and be detail-oriented. **Responsibilities**: - Professional guest service expert - Serve as primary liaison with guests - Catalogue and mark-in items...


  • Etobicoke, Canada Provincial Smart Home Services Full time

    **Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...


  • Etobicoke, Canada Provincial Smart Home Services Full time

    **Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...


  • Etobicoke, Canada Provincial Smart Home Services Full time

    **Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...