Customer Service Representative

1 week ago

Etobicoke, Canada Provincial Smart Home Services Full time

**Position: Customer Services Representative**

**Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide exceptional customer service to our existing and potential clients. You will be a part of a team of professionals working to ensure our clients are always satisfied

**Please note this is not a remote position**

Looking to fill - 1 pm to 9:30 pm Monday to Friday

**Key Responsibilities**:

- Complete third-party verification calls
- Schedule install jobs for Technicians
- Verify billing transactions and invoices of customers
- Address daily questions and inquiries from customers to help solve concerns, or direct them as appropriate to tier two service levels
- Create and maintain customer database entries in a timely and accurate fashion
- Provide effective and timely resolutions regarding a range of customer inquiries for home services and energy-related inquiries
- Maintain the highest level of professionalism and go above and beyond to treat our customers like family

**Key Competencies**:

- Ability to communicate in a professional and approachable manner
- Ability to take the initiative to resolve customer concerns above the expected solution without compromising business objectives
- Critical thinking and problem-solving skills dealing with individual and unique customer needs
- Exceptional communication, both written and verbal in English
- Ownership of the customer experience journey
- Ability to learn new information and systems quickly with a proven ability to multitask
- Proven ability to process high volumes of work with accuracy and attention to detail
- Passionate to succeed and dedicated to supporting the team

**Experience**:

- Completion of high school diploma or equivalent
- At least 1 year of customer service experience
- Professional experience in determining customer needs and presenting solutions
- Previous experience in a call center an asset
- Post-secondary education an asset

**Salary**: $20.00-$21.00 per hour

Schedule:

- 8 hour shift

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$21.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$21.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Etobicoke, ON M8X 1Y9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Customer Service Representative

    4 weeks ago

    Etobicoke, Canada Affinity 1:1 Full time

    : Customer Service Representative with STRONG communication skills We are looking for full time, self-motivated, dependable Customer Service Representatives to join our team! The Customer Service Representative will serve as the primary external contact with our customer base in different communities. They are responsible for not only maintaining strong...

  • Customer Service Representative

    17 hours ago

    Etobicoke, Canada Affinity 1:1 Full time

    : Customer Service Representative with STRONG communication skills We are looking for full time, self-motivated, dependable Customer Service Representatives to join our team! The Customer Service Representative will serve as the primary external contact with our customer base in different communities. They are responsible for not only maintaining strong...

  • Customer Service Representative

    3 weeks ago

    Etobicoke, Canada Brenntag Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Etobicoke** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is...

  • Customer Service Representative

    1 week ago

    Etobicoke, Canada SportStars Youth Soccer Full time

    Job Title: Customer Service Representative Job Summary: **Duties**: - Provide accurate information about products and services - Assist customers with order placement, tracking, and issue resolution - Utilize phone etiquette to ensure positive customer interactions - Conduct data entry tasks accurately and efficiently - Analyze customer needs to recommend...

  • Customer Service Representative

    3 weeks ago

    Etobicoke, Canada Protexx Dental Supplies Full time

    Position Overview: We are seeking a friendly, customer-focused individual to join our team as a Customer Service Representative in Toronto West. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support. Your role will involve addressing customer inquiries, resolving issues,...

  • Customer Service Representative

    4 weeks ago

    Etobicoke, Canada Transbec Full time

    You are looking for a job that combines **customer service **and **teamwork**? Transbec is the company for you! Established in 1974, Transbec is one of Canada's largest distributors of automotive parts and accessories. This family business is looking for a **Customer Service Representative **to join its team based in our Etobicoke distribution...

  • Customer Service Representative

    2 weeks ago

    Etobicoke, Canada Thorncrest Ford Full time

    **WANT TO WORK** for one of **Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Customer Service Representative** to join our team at **Thorncrest Ford** in **Etobicoke**. **Responsibilities**: - Greets customers and visitors, ensuring optimum customer experience. - Answer and direct phone calls and ensures messages are...

  • Customer Service Representative

    6 days ago

    Etobicoke, Ontario, Canada Brenntag Full time

    CUSTOMER SERVICE REPRESENTATIVE:Our team in Etobicoke currently has an opening for a Customer Service RepresentativeYOUR ROLE & RESPONSIBILITIES:Job Summary:The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs.This position is responsible for accurate and...

  • Customer Service Representative

    4 weeks ago

    Etobicoke, Canada Provincial Smart Home Services Full time

    **Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...

  • Customer Service Representative

    2 weeks ago

    Etobicoke, Canada Provincial Smart Home Services Full time

    **Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...

  • Customer Service Representative

    1 month ago

    Etobicoke, Canada Provincial Smart Home Services Full time

    **Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...

  • Customer Service Representative

    3 weeks ago

    Etobicoke, Canada Provincial Smart Home Services Full time

    **Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...

  • Customer Service Representative

    2 days ago

    Etobicoke, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** **pt Health - Six Points Physiotherapy** **Employment Type: Full-Time** **Location**: **5468 Dundas St West** **Etobicoke, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry...

  • Customer Service Representative

    2 weeks ago

    Etobicoke, Canada Silva & Son Produce Inc. Full time

    As a Customer Service Representative, you will be the first point of contact for our customers, providing support & assistance with their inquiries, concerns & requests. Your responsibilities will include but are not limited to: - Resolving customer issues & complaints in a timely and effective manner, striving for first-call resolution whenever possible. -...

  • Customer Service Representative

    4 weeks ago

    Etobicoke, Canada Wellwise Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.** **Location**: 5230 Dundas St. W, Etobicoke, Ontario, M9B 1A8 Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable...

  • Customer Service Representative

    4 weeks ago

    Etobicoke, Canada Wellwise Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.** Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering...

  • Customer Service Representative

    2 weeks ago

    Etobicoke, Canada Hertz Full time

    **Wage**:$17.25 Hourly + monthly commission The **Customer Service Representative **consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. **Qualifications**: Strong oral...

  • Customer Service Representative

    3 days ago

    Etobicoke, Canada Hertz Canada Full time

    Wage: $17.25 Hourly + monthly commission The Customer Service Representative consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Qualifications: Strong oral and...

  • Customer Service Representative

    1 week ago

    Etobicoke, Canada Ahearn & Soper Full time

    Located in Toronto, a 100+ year old High Tech company that provides technology and software solutions to the supply chain industry has an opening for the following full time position: **Customer Service Representative - Toronto** **General Duties and Responsibilities**: - Processing sales orders - Communicating with customers and providing ETA’s -...

  • Customer Service Representative

    2 days ago

    Etobicoke, Canada Consortium Staffing Solutions] Full time

    Job Description:Job Description Consortium Staffing Solutions is a recruitment company based in Toronto that is looking for an experienced Customer Service Representative to join our client's team in Etobicoke. Our firm is dedicated to offering top-quality recruitment solutions to companies in Ontario and other provinces. We are excited to provide this...