Customer Service Representative
3 months ago
**Job Summary**
Gibson's Cleaners is currently seeking Full-time Customer Service representatives. Must be friendly, energetic, have excellent communication skills, able to work in a fast-paced environment, and be detail-oriented.
**Responsibilities**:
- Professional guest service expert
- Serve as primary liaison with guests
- Catalogue and mark-in items using Gibson's processes
**CSRs will**:
- Greet and assist all walk-in customers in the store
- Process customer phone and personal relations
- Assist customers with cleaning, stain and finishing needs and/or questions
- Sort and examine articles, picking out those that may need hand spotting, or stain treatment
- Mark-In incoming customer orders: identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
- Follow Company’s protocol for new customer sign-up
- Attend Company offered ongoing training and education
- Other duties as assigned
Pay: $18.00-$19.00 per hour
Expected hours: 40 - 44 per week
Additional pay:
- Bonus pay
- Overtime pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Ability to commute/relocate:
- Etobicoke, ON M8X 1Y3: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 2024-08-30
Expected start date: 2024-09-02
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