Associate Digital Engagement Specialist

4 weeks ago

Ottawa, Canada Momentive Full time

**What we're looking for**

Reporting to the Digital Engagement Manager, the Associate Digital Content Specialist will propel our reach and influence with customers by launching digital projects to connect with customers. You will help inspire customer enthusiasm and enhance their experience through digital customer education and engagement projects. This position is remote.

**You will**
- Work with the Digital Engagement manager and company partners to implement a customer webinar program.
- Use automations to address the goals and needs of our customers.
- Work with the Operations team to manage digital engagement touch points.
- Always look for new ways to improve overall programs through new technology, tools, partners, trends, and best practices.

**You have**
- Content design experience, including how-to video creation, infographics, e-guides, and other digital media. Please submit a portfolio of your past work.
- Experience with video and digital media creation tools like Adobe Premier Pro, Wistia, Camtasia, Adobe inDesign, and Figjam.
- Hands-on experience in marketing automation platforms.
- Experience running webinars for SaaS companies.
- A love of data and a background in using analytics to guide your decisions and demonstrate your impact.
- 2+ years of relevant work experience in content design, digital marketing, or related fields.

**Who we are and what we do**

Momentive (NASDAQ: MNTV), maker of SurveyMonkey, is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Our vision is to improve human experiences by amplifying individual voices. Learn more at Momentive.ai.

**What we offer our employees**

Momentive is a place where the curious come to grow and shape what's next. By embedding inclusion into our processes, policies, benefits, and culture for our 1,400+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can excel.

In addition, we've won multiple Culture and Employee awards, including Comparably's Best Workplace for Women and Diversity and Best Company for Perks and Benefits and Work-Life Balance, and received recognition for our forward-looking benefits policies, including best workplace for parents, vendor benefits standards, and our annual holiday refresh.

**Our commitment to an inclusive workplace**

Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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