![Preston Phipps Inc.](https://media.trabajo.org/img/noimg.jpg)
Inside Sales Support
2 months ago
Are you looking for an opportunity to grow personally while contributing to the success of a growing organization? Are you both technical and personable? Are you self-driven, customer-oriented and a team player? Preston Phipps is looking for an important new member of our team in the role of Inside Technical Sales Support that has all these qualities. This position is office based at our Central Canada office in Mississauga, ON.
**Responsibilities**:
- Supporting the outside sales team to manage communications with suppliers and other departments within Preston Phipps.
- Utilizing price books, configurators, and suppliers to price equipment
- Working with suppliers to provide technical documents, product selection and equipment costing.
- Do some product selections based on given performance parameters.
- Creating cost sheets for review before quoting.
- Preparing small quotes to large project proposals for customers.
- Processing purchase orders.
- Preparing and issuing shop drawings as needed.
- Tracking orders and updating outside sales with status and next steps.
- Coordinating delivery on special orders.
- Managing returns and supporting service for warranty investigations.
- Work with software P21 (ERP system) for order entry, and tracking.
- Work with CRM to track communications with customers.
**Qualifications**:
- Mechanical Technologist or Mechanical Engineer
- Experience on a technical support and/or customer service type team.
- Proficient with MS Word, MS Excel, MS Outlook, and ERP
- Be self-motivated to get the job done and support the customer.
- Team oriented with strong relationship building skills.
- Knowledge of mechanical and HVAC systems.
- Creative problem-solving and conflict management skills.
- Strong problem-solving skills.
- Solid communication (both verbal and written).
Compensation
- Competitive base salary
- Ownership program
- Office profit sharing
- Benefits
About Preston Phipps Inc.
Preston Phipps Inc. is a leading strategic player in the steam, hot water and laboratory sectors providing equipment sales, engineering and sometimes installation. We team up with consultants, contractors, and owners to design and supply equipment for hospitals, universities, industrial process plants and beyond. Even with 90 years of experience, Preston Phipps has maintained an entrepreneurial spirit and our ambitions to grow reflect this. Preston Phipps’ national headquarters is in Montreal, QC and the Central Canada office is in Mississauga, ON.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
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