Inside Sales Representative
3 months ago
We are looking for a **Warehouse/ Inside Sales Representative** for one of our clients located in **Prince George, BC**. Our client specializes in the industrial pipe, valve, and fitting industry. The individual will be primarily responsible for developing, servicing, and maintaining our customer account base and meeting various sales targets.
**RESPONSIBILITIES**
- Locate and pick product and materials as per customer order requirements, use computer information or paper documentation to build order to completion, tag/label and prepare order for shipment, ensure all documentation relating to customer order is complete and filed.
- Respond to warehouse inquiries as required/requested; liaise with sales personnel as required/requested, to actively assist in the identification, communication, and correction of warehouse errors.
- Responsible for following up on direct shipments from suppliers to customers to ensure order delivery and billing is completed and timely; prepares documentation for customer returned material to stock and/or to the supplier.
- Responsible for shipping, receiving, and administrative duties in warehouse.
- Responsible to resolve customer issues and/or problems; liaise with outside sales, accounting/credit department, materials control, and warehouse to investigate and resolve issues; recommends improvements and corrective actions.
- Responsible for preparing sales and delivery quotations; communicating quotes and product specifications; liaises with warehouse personnel to co-ordinate deliveries with customers; follows up as required/requested.
- Demonstrate selling techniques to increase sales through use and promotion of complimentary and/or substitution products and specially priced items, pro-actively contacts customers as required/requested, reports on customer activity.
- Responsible to remain current with Company products and services.
- Responsible to follow daily delivery schedule to ensure orders are picked and completed on time and in proper sequencing for efficient loading.
- Responsible for participating in the Company Health and Safety Program; to undertake training as required/requested; to ensure adherence to all Health and Safety guidelines.
- Assist with physical inventory as required/requested.
- To perform shipper & receiver functions
- To participate in warehouse physical inventory as required/requested.
- Participate in special sales functions and trade shows as required/requested.
- To assist customers at warehouse sales counters as required/requested.
- Prepare and generate reports as required/requested.
- Other duties as assigned.
**QUALIFICATIONS**
- College Diploma in Sales/Marketing, Business Administration, or a related discipline
- Minimum twenty (20) months experience in a customer service, sales, or warehouse environment, preferably with progressive levels of responsibility
- A combination of education and experience
- Excellent verbal and written communication and interpersonal skills
- Bilingual may be required for some locations.
- Must be physically fit (walk, lift, climb)
- High degree of accuracy with attention to detail
- Must have capability to be trained and certified to operate mechanical lifting devices (fork lift, overhead crane, boom truck crane, etc)
- Self-starter, well organized with ability to multitask and work to deadline.
- Computer literate, good mathematical skills
- Knowledge of Pipe, Valves & Fittings (PVF), Mechanical/ Industrial, Waterworks & Fire protection is an asset.
Job type: Full time, Permanent
Location: Prince George, BC.
Salary range: $50,000/yr.
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Prince George, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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