Technical Sales/quotations

4 weeks ago

Waterloo, Canada ODC Tooling and Molds Full time

_**Technical Sales/Quotations**_

ODC Tooling & Molds is a well-established company with a reputation as a world-class leader in designing and manufacturing custom automotive tooling and machines. ODC is a family run business that empowers its employees and utilizes their skills and abilities to service a diverse customer base with a focus on thermoformed plastics and automotive form and trim tooling. Operating out of two facilities and servicing a worldwide market with a strong team environment, innovative ideas, and a customer service-oriented philosophy, ODC continues to move forward in an ever-changing industry.

**Responsibilities**:

- Become a product champion for ODC by developing a thorough understanding of our products and services to effectively respond to customer inquiries and create new opportunities
- Help produce and deliver detailed quotations, targeted sales presentations and concept designs for custom tooling packages to current and prospective customers
- Reconcile customer requirements with quotation and negotiate differences to both parties’ satisfaction
- Support and backup for automotive tooling sales lead, as required and during absences
- Work effectively with sales, project management, engineering, purchasing, and manufacturing staff as required for successful project delivery
- Communicate with customers, technical details and requirements, delivery objectives, quality objectives, etc.
- Identify risks and roadblocks to successfully being awarded projects and work with sales team and management to resolve
- Maintain good relations with all customers as the internal ODC contact
- Communicate and maintain good rapport with all staff members
- Additional duties as assigned or required

**Qualifications**:

- Quotations or sales experience from the automotive tooling industry (tooling supplier, Tier 1 or Tier 2 automotive supplier).
- Tool & die and automation experience preferred
- A technical background with the ability to conceptualize detailed mechanical concepts
- Excellent customer service, organization, analytical and interpersonal skills
- Demonstrate excellent proficiency with Microsoft Office Suite (including MS Excel and PowerPoint) and CAD programs (Catia preferred)
- Must be willing to learn and use software packages for sales and quotations (Navision, SmarTeam, etc.).
- Highly motivated self-starter who can work independently with mínimal supervision
- Ability to manage multiple tasks and shift priorities and timeframes.

**Requirements**:

- Superior customer service skills
- Minimum 2-5 years’ experience in a similar technical quoting role (interacting with external customers).
- Tooling/automation manufacturing preferred
- An excellent command of the English language as well as written skills
- Willingness and ability to travel within North America, as required
- Periodically respond to emergency customer impacting situations after hours

In addition to a competitive salary, ODC also offers the following company paid benefit package:

- Extended Health including prescription drugs and para-medical services
- Dental
- Life Insurance
- Worldwide Emergency Travel Assistance
- Employee Assistance Plan (EAP)
- Short Term Disability
- Group Registered Retirement Plan - matching program after 1 year of service

We thank all applicants; however, only those selected for an interview will be contacted.

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able and willing to travel within North America?

**Experience**:

- automotive tooling industry: 3 years (required)

**Language**:

- English (required)

Work Location: One location

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