Technical Quotations Specialist

1 week ago

Waterloo, Canada ODC Tooling and Molds Full time

_**Technical Quotations Specialist - AUTOMOTIVE**_

ODC Tooling & Molds is a well-established company with a reputation as a world-class leader in designing and manufacturing custom automotive tooling and machines. ODC is a family run business that empowers its employees and utilizes their skills and abilities to service a diverse customer base with a focus on thermoformed plastics and automotive form and trim tooling. Operating out of two facilities and servicing a worldwide market with a strong team environment, innovative ideas and a customer service-oriented philosophy, ODC continues to move forward in an ever-changing industry.

**Responsibilities**:

- Become a product champion for ODC by developing a thorough understanding of our products and services in order to effectively respond to customer inquiries and create new opportunities
- Help produce concept designs for custom tooling and equipment packages and deliver detailed quotations and targeted sales presentations to current & prospective customers
- Support and backup for automotive sales lead, as required and during absences
- Work effectively with sales, project management, engineering, purchasing and manufacturing staff as required for successful project delivery
- Communicate with customers; technical details and requirements, delivery objectives, quality objectives, etc.
- Identify risks and road blocks to successfully being awarded projects and work with sales team and management to resolve
- Maintain good relations with all customers as the internal ODC contact
- Communicate and maintain good rapport with all staff members
- Additional duties as assigned or required

**Qualifications**:

- General knowledge of mechanical design and manufacturing processes. Tool & die / automation general experience desirable.
- The ability to conceptualize detailed mechanical concepts.
- Excellent customer service, organization, analytical and interpersonal skills.
- Demonstrate excellent proficiency with Microsoft Office Suite (including MS Excel and PowerPoint) and CAD programs (Catia/SolidWorks preferred).
- Must be willing to learn and use software packages for sales and quotations (Navision, SmarTeam...)
- Highly motivated self-starter who can work independently with mínimal supervision.
- Ability to manage multiple tasks and shift priorities and timeframes.

**Requirements**:

- Superior customer service and interpersonal skills.
- Tooling/automation exposure.
- An excellent command of the English language as well as written skills.
- Willingness and ability to travel within North America, as required.
- Periodically respond to emergency customer impacting situations after hours.

In addition to a competitive salary, ODC also offers the following company paid benefit package.
- Extended Health including prescription drugs and para-medical services
- Dental
- Life Insurance
- Worldwide Emergency Travel Assistance
- Employee Assistance Plan (EAP)
- Short Term Disability
- Group Registered Retirement Plan - matching program after 1 year of service

We thank all applicants; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able and willing to travel within North America?

**Language**:

- English (required)

Work Location: In person

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