Regional General Manager

2 months ago

Montréal QC, Canada Imperial Suites Full time

Allow me to introduce myself and our company. I am Shannon McGuey, General Manager of Imperial Suites. We are a company of 30 years of existence built on a strong foundation developed by my father, George McGuey. We are a company of strong ethics, honesty, care, and dedication to the clients we serve. We are a loving and welcoming team, with an emphasis on

Are you fueled with passion, engaged, love connecting with new people & thrive off serving those that need us? Are you looking for a self-serving & accomplishing way to earn uncapped commission resulting from your personalized strategy and growth?

The industry of Corporate Housing is unique, fast paced and one that welcomes out of the box thinking, most of the time We get to bend the rules of conventional thinking, get creative & enjoy the rollercoaster ride of the hospitality industry. Once you settle into the concept it becomes addicting so get ready for a long-term journey, one with endless growth opportunities.

**Who we are looking for**: Market Manager - A person who can maintain the current inventory & service provided while expanding the market through building relationships.

**Responsibilities**:

- Become a corporate housing expert and provide the most suitable, well-presented options to clients within a fast response time
- Acquire new business through sales means like cold calling, networking & live events
- Be comfortable with doing a reservation start to finish, understand rate optimization, and space management (French & English)
- Expand & maintain relationships with clients by providing ongoing support, information, and guidance
- Expand & Maintain relationships with property managers & owners within the downtown
- Guest meet & greets, suite tours & on call (accumulates flex time)
- Maintain customer confidence and protect operations by keeping information confidential
- Oversee the operations team, doing inspections and ensuring quality is controlled
- Contribute to the team effort by assisting in responsibilities that may not be in this job description

**Education / Experience - **Minimum high school diploma (certificate / degree in hospitality is a bonus) some level of hospitality experience required

**Skills** - Customer service, motivation, organization, communication skills, team orientated, independence, ability to work under pressure, ability to take initiative, computer proficiency, attention to detail

**Personal characteristics** - Punctual, positive attitude, reliable, professional appearance, team orientated, strong communication, time management, organization, energetic and ability to take initiative

**Hours**:Monday to Friday, 9:00 AM to 5:00 PM with on call requirement

**Perks**:Health & dental after 3 months / Flex time / Sick Days / Bonus / RRSP matching after 1 year

Imperial Suites est une entreprise qui fournit des hébergements meublés à Calgary, Edmonton, Montréal et à travers le Canada grâce à un réseau de chaîne d'approvisionnement. Nous opérons sur le marché de Montréal depuis 7 ans. Nous sommes à la recherche du bon membre de l'équipe pour gérer le marché en assurant le maintien des normes, des valeurs et de l'éthique d'Imperial Suites. Nous avons une excellente réputation qui nous a menés au succès sur le marché. Nous cherchons à étendre notre portée dans le centre-ville de Montréal, ce qui sera géré par la bonne personne.

Nous sommes dans un environnement créatif et dynamique qui exige de vous d'être constamment actif. Penser hors des sentiers battus est souvent nécessaire. Si vous êtes une personne désireuse d'apprendre et de grandir, c'est l'endroit idéal pour vous. Si vous cherchez à combler un vide à court terme, cela ne vous convient pas. Nous sommes dans le secteur de l'hospitalité ; nous sommes là pour servir, et nous en sommes fiers. Nous avons besoin que vous soyez également animé par cette passion.

Ce que nous recherchons : Gestionnaire de marché - Une personne capable de maintenir l'inventaire actuel et le service fourni tout en élargissant le marché par le biais de la construction de relations

Responsabilités:

- Devenir un expert en logement d'entreprise et fournir les options les plus adaptées et les mieux présentées aux clients dans un délai de réponse rapide.
- Acquérir de nouvelles affaires par des moyens de vente tels que les appels à froid, le réseautage et les événements en direct.
- Être à l'aise avec la gestion d'une réservation du début à la fin, comprendre l'optimisation des tarifs et la gestion de l'espace (français et anglais).
- Élargir et maintenir les relations avec les clients en fournissant un soutien continu, des informations et des conseils.
- Élargir et maintenir les relations avec les gestionnaires de propriétés et les propriétaires dans le centre-ville.
- Rencontres et salutations des clients, visites des suites et disponibilité sur appel (accumulation de temps flexible).
- Maintenir la confiance des

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