Student Support Coordinator

5 days ago


Victoria, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Student Affairs -> Student Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 26 May 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $80,673.00 - $104,939.00- Additional Posting Information- N/A- Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.- Classification- SG 13- Start Date- 6/1/2024- End Date- 6/1/2025- Employee Group:
- PEA - Term- # of Hires Needed- 1- Category- Administrative and Support Services- About this Opportunity- UVic’s Office of Student Life - Student Support Coordination Team_
- The Office of Student Life’s Student Support Coordination (SSC) Program is a non-clinical case management program for students experiencing complex and/or multifaceted barriers to their overall wellbeing and academics. The SSC team practices 1:1 student support from a collaborative, holistic, person-centered, trauma informed, and anti-oppressive approach. We are dedicated to recognizing, acknowledging, and addressing systemic harms in the institution we are embedded in and are committed in continuing to dismantle our colonized ways of knowing and being through a reflexive practice._

**To learn more about the Office of Student Life, please see the attached job description.**
- An equivalent combination of education, training, and experience may be considered._

What you’ll be getting up to with your team:

- Team relationship building and collaboration - We prioritize intentional time and space to create a circle of support where team members feel seen, heard and relationships are strengthened. You will bring your unique skills and expertise to team brainstorm, debrief, and support sessions.
- Consulting and Advising - Whenever possible and appropriate, you will review and provide consultation of university systems and policies as they relate to the student support experience. You will liaise and work alongside university staff and faculty. The SSC team plays an active role in the development of program goals and operations in collaboration with the manager, student support.
- Training and Education - Working as a team, you will contribute to the development and implementation of training and education about the SSC program and strategies for supporting students. You will be provided the opportunity to actively engage and participate in equity, diversity, inclusion and accessibility-based training and education.
- Excellent Interpersonal and Communication Skills - You can engage with a spectrum of comprehension and communication abilities from an inclusive and compassionate approach. You will help to explain and implement complex concepts and decisions. You bring an awareness and understanding of mental health, neurodevelopment, and varying abilities that may be present for all people you work alongside.
- Case Management Skills - Ability to address complex and often time sensitive crisis situations. Prioritization and follow through of multiple competing tasks. Efficiently manage large, complex and nuanced student case loads. Capacity to identify and coordinate campus and community referrals.
- Awareness and Acknowledgement of Diverse Perspectives and Experiences - As an SSC you will work with diverse student populations, including folks with marginalized identities who are underserved and who may face complex barriers to engagement with our work. You bring an awareness of personal and systemic barriers to identify gaps and promote access to supports.
- Reflective Practice - We acknowledge that the work we do is within an institutional setting that is inherently oppressive with systemic barriers that not only impact students but also staff and faculty. To support our work in this setting you will have or be developing skills to set healthy boundaries, engage in coping strategies and self-care that support personal sustainability. An ability to engage in a reflexive, reflective and introspective practice is at the core of our work.
- Practice Ethics - Possess an understanding of and an ability to engage in, decolonial, anti-oppressive, trauma informed, and person-centred practice principles; possess critical thinking and problem-solving skills; demonstrate a commitment to equity, diversity, inclusion, and accessibility.

**The salary range for this position is**:
**Recruitment range: $80,673- $88,956** starting salary determined by the PEA Collective Agreement.

**Performance range: starting salary to max of $104,939** is available through annual performance increases.

**_* This position is eligible for a Hybrid Work Arrangement*_**
- Job SummaryThe Division of Student Affairs helps to transforms students' lives by supporting and inspiring the highest standards of student learning and success, community engagement and staff development. The Division is comprised of over 30 reporting units in five departmen



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