Student Support Coordinator

5 months ago

Victoria, Canada Canadian College of Performing Arts Full time

**ABOUT THE COLLEGE**

Situated in beautiful Victoria, British Columbia, the Canadian College of Performing Arts (CCPA), founded in 1998, is a dynamic educational center dedicated to excellence in the performing arts. CCPA offers the highest level of quality training in a broad spectrum of performance areas, preparing students for careers locally, nationally and internationally. The College offers a stimulating, positive and constructive environment where students are encouraged to develop high performance, work ethic and conduct standards. The Canadian Heritage Arts Society, a non-profit society, operates the College.

The college has a strong community of alumni, donor, and volunteer support, and has been highly effective in its management of COVID-19 protocols, ensuring that students, faculty and staff are safe, and that the college could return to in-person learning in September 2020 and continue to be successful in its mandate of providing the highest caliber or performing arts training.

**THE POSITION**

Reporting to the Director of Education, the Student Support Coordinator ensures timely support to students in 4 areas: General Student Guidance/Advice, Mental Health & Wellbeing, General Academic Support, and Learning Needs Support. They will liaise with the Director of Education to provide front line student support services including, but not limited to, acting as a first point of contact for students seeking general advice; assisting with the Peer Mentor program; supporting the Student Rep training; documenting learning needs; and contributing to the College’s commitment to upholding values of equity, diversity, inclusion and accessibility through development and implementation of strategies with the Director of Education.

**ACCOUNTABILITY & REPORTING STRUCTURE**

The Student Support Coordinator will report directly to the Director of Education. Additionally, they will work closely with various College departments, including the Managing Artistic Director and Registrar.

**OVERVIEW OF PRIMARY DUTIES AND RESPONSIBILITIES**
- Report directly to the Director of Education for the college’s wellness and academic support provisions.
- In collaboration with the Director of Education ensure safe spaces and the respectful and fair treatment of students.
- Follow the policies and procedures of the college, and support the Director of Education in the implementation of such policies as appropriate.
- Support the Director of Education on integrating equity, diversity, inclusivity and accessibility into the educational provisions and ethos.
- Contribute to the development of the student support provisions, led by the Director of Education.
- Work with Director of Education on Mentorship Project Administration
- Coordinate the annual awards and scholarship ceremony event with support of administrative staff.
- Assist in the training and implementation of the peer mentor and student rep initiatives at the college.
- Assist the Director of Education and staff in delivering the student Orientation week events
- Attend student productions and educational ceremonies as needed.
- Attend internal acting, voice and dance showcases when possible to stay in tune with the student learning journey.
- Student Guidance/Advice_
- Provide first point of call for general student guidance needs.
- Direct students to relevant supports and resources.
- Assist and advise students with booking a meeting with the Director of Education.
- Mental Health & Wellbeing_
- Implement and coordinate Mental Health and Wellness resources as determined by the Director of Education, and provide support and advice as the first port of call to students.
- Support students in crisis by ensuring access to the appropriate academic and professional resources, and in extreme cases request emergency support funds via the Student Aid Committee.
- Coordinate and facilitate delivery of the Wellbeing and Personal Professional Development course with support from the Director of Education.
- With the Director of Education, implement support strategies and clear guidance for accessing supports for out of province and international students such as documentation and ICA Diversity Scholarships (*external to CCPA)
- Help coordinate student life events such as the soup night team.
- Oversee and facilitate the Student Council.
- General Academic Support_
- Provide support tutorials and/or seminars to students in academic conventions and protocols such as: mind mapping, structuring essays/reports/presentations, basic research strategies, referencing.
- Learning Needs Support_
- Support the Director of Education with implementing teaching strategies for neurodiverse learners, and working towards a universal learning model at the college.
- Support the Director of Education in the agreement and implementation of student accommodated learning strategies and provisions.
- Provide support tutorials to students requiring help in areas such as time management and work

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