Manager, Eco-action Accelerator

5 months ago

Vancouver, Canada Ocean Wise Full time

**_Taking action for the ocean today, so we can all flourish._**

**ROLE SUMMARY**

Reporting to the Director of Youth, the Eco-Action Accelerator Manager is responsible for leading the planning, delivery, and assessment of the Eco-Action Accelerator program, including synchronous and asynchronous distance-learning, peer-mentorship, and immersive multi-day workshops components. The manager provides training, coaching, and direct supervision to the program staff team, manages the program budget and performance, ensures milestones are achieved, and produces detailed reports. They enhance the youths' experiences and service projects by encouraging and identifying opportunities for collaboration both internally and externally and by bringing knowledge of human centred design, theory of change and entrepreneurship to the role. The Accelerator Manager prioritizes and actively works to ensure culturally relevant and safe program experiences for marginalized and racialized participants. This manager also follows trends and provides the staff team with training in youth development and engagement.

**KEY RESPONSIBILITIES**

**Plans and coordinates the successful delivery of the Eco-Action Accelerator **by**:

- Developing, evaluating, and coordinating the successful delivery of all program components including multi-day in-person Accelerator retreats, peer-mentorship activities, and synchronous and asynchronous distance-learning sessions and resources;
- Supervising day-to-day operations including program delivery and staff scheduling;
- Ensuring development and implementation of procedures and protocols for physical and psychological safety of participants and for quality programming;
- Recruiting and selecting youths and young professionals to participate in the program ensuring participants are representative of the cultural, geographic and socioeconomic diversity of Canada;
- Managing the program’s budget and participating in financial processes including regular review of income and expenditures, forecasting, and annual and medium range financial planning;
- Preparing and submitting regular reports on program activities, outcomes, and financial status to stakeholders, funders, and senior management.
- Contributing to the identification, development, and submission of grant proposals, including researching funding opportunities, drafting proposals, and collaborating with internal and external stakeholders to secure program funding;
- Responding to challenges, participant concerns, incidents, customer service opportunities and special needs/requests, and being proactive in finding solutions to conflicts; and
- Liaising regularly with the communications and development teams to support effective communications and fundraising strategies;

**Supports plans and objectives for the department by**:

- Assisting senior staff with strategic planning for growth, development, and performance measurement of the program and team;
- Contributing to program quality assurance including maintenance of the program handbook, and staff competencies;
- Contributing to regular review, update and implementation of the risk management plan and ensuring alignment with industry standards;
- Responding to changes in educational technology, experiential education, youth development, social justice, and participants’ needs;
- Collaborating with evaluation partners to conduct ongoing evaluation at participant and stakeholder levels;
- Identifying and tracking key performance indicators, outcomes and outputs of the program;
- Ensuring timely escalation of issues/obstacles/trends to the Program Director with recommendations and solutions;
- Aligning accelerator program with the Ocean Wise mission and conservation strategy; and
- Acting as a member of the Youth and Education Department by actively participating in team activities, projects, and programs when possible.

**Provides management, coaching and mentoring to direct reports and extended team members by**:

- Creating an environment conducive to individual development, productivity, and achievement while ensuring open lines of communication;
- Ensuring staff are well organized, sufficiently trained to perform their responsibilities, and developed to their potential;
- Planning and facilitating individual touch bases, group touch bases, and skill-building sessions where appropriate to provide direction, guidance, support and motivation;
- Establishing performance objectives and goals, reviewing progress throughout the year, and completing formal performance reviews for direct reports as required;
- Actively recognizing and rewarding success and proactively managing performance.

**QUALIFICATIONS**

**Education and Experience**
- Bachelor’s degree in a related field or an acceptable combination of education, training, and experience;
- Minimum of 2 years demonstrated successful management experience and strong leadership skills;
- Experience working with youths or young professional

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