Team Clerk, Complex Developmental Behavioural

6 months ago

Vancouver, Canada PHSA Full time

**Team Clerk, Complex Developmental Behavioural Conditions (CDBC) Autism**

BC Children’s Hospital & Sunny Hill Health Centre

Vancouver, BC

The Team Clerk performs a variety of duties related to the Clinical Teams at Sunny Hill Health Centre, such as collecting referrals, taking minutes at team intake and business meetings, scheduling and booking appointments for families, arranging clinic and conference rooms, recording information in the charts and gathering information pertinent to patient appointments.

**What you’ll do**
- Provides clerical support to clinical team regarding patient care related processes, by performing duties such as gathering charts, requesting and receiving information from communities.
- Schedule and book clinical appointments for the teams.
- Prepare and mail packages containing consent forms, parent questionnaires, etc. to the families. Monitor return of these documents and sends out reminders as required.
- Uploads patient paperwork into the database and monitors and requests missing documents from clinical staff such as completed reports and intake packages for assessments.
- Enters and updates information in appropriate databases ie, referral date, date seen, length of wait, reporting completed.

**What you bring**

Education
- Completion of Grade 12.
- Two (2) year’s recent related experience, or an equivalent combination of education, training and experience.

Skills and Abilities
- Keyboard at 45 wpm.
- Demonstrate knowledge of medical terminology
- Communicate effectively verbally and in writing.
- Organize work.
- Carry out the duties.
- Deal with others effectively.
- Operate related equipment.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

**Job Type**:Regular, Full-Time

**Wage**:$26.06 per hour

**Location**:4500 Oak Street, Vancouver, BC, V6H 2N9

**Applications will be accepted until position is filled.**

**Hours of Work**:Monday - Friday; 0800-1600 or as operationally needed

**Requisition Number**: # 150328E

**_ As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021._**

**What we do**

Sunny Hill Health Centre for Children (SHHC) provides specialized development and rehabilitation services to BC children, youth and their families.

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

SHHC and BCCH are part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA, BCCH and SHHC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich

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