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Pension Administration Technical Specialist

4 months ago

Charlottetown, Canada Government of Prince Edward Island Full time

Pension Administration Technical Specialist opportunity with The Government of Prince Edward Island
- Employer-paid benefits
- Flexible working hours
- Four weeks paid vacation
- Up to $2,500 annual training funds

**Salary Range**:$32.26 - $40.34 per hour (Level 16 Excluded) ($62,907 - $78,663 annually)

**Bi-Weekly Hours**:75.0 hours bi-weekly

**Posting ID**:162401-0424FTO

**Closing Date**:Tuesday, May 7, 2024 5:00 p.m.

**Department**:Finance, Pension & Capital Management Division

**Location**:Charlottetown

**Position**:Full-Time Temporary Excluded (Commencing immediately until July 1, 2025 with possibility of extension)

The Department of Finance and the Treasury Board Secretariat is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

Reporting to the Operations Manager, this position is responsible to monitor and report on the delivery of pension administration services delivered to plan members against established service delivery standards and provide support to the Pension Officer II with respect to member counselling and payroll processing.

**Duties will include**:

- Maintain and report to the Operations Manager on all operational aspects to ensure quality service delivery in keeping with established legislation, regulations, policies, and procedures;
- Serve as a day-to-day support to the Operations team with respect to the consistent interpretation of the two registered defined benefit pension plans (Public Sector Pension Plan and Teachers’ Pension Plan);
- Maintain and test all internally developed calculators for functionality and version control;
- Support with the development of the annual payroll calendar, ADES payroll processes and annual pension indexation;
- Monitor workflow and various transactions for completion and identify gaps in service levels and staff training to meet the changing needs of the section and identify opportunities to become more efficient;
- Assist the Pension Officer II to carry out final audits of benefit entitlement calculations and counselling to members regarding their retirement entitlements;
- Liaise with third party providers to ensure service continuity and compliance when system updates are required as outlined by the Operations Manager;
- Undertake periodic audits of procedures to ensure all legislation, regulation and policy are adhered to and member benefits are within the limits of the Income Tax Act, the Registered Pension Plans Secretariat, and related pension plan legislation and associated regulations and policy (e.g. PEI Public Service Pension Plan Act and PEI Teachers’ Pension Plan Act);
- Deliver difficult information as required (e.g. when a member challenges his/her benefit entitlement, confirming the marital status of a deceased member, etc.), within the confines of the legislation, regulations, and policy and receive service complaints for review by the Operations Manager;
- Other related duties as required.

**Minimum Qualifications**:

- An undergraduate degree in business administration, finance, mathematics, computer science, public administration, or other related area;
- Demonstrated equivalencies will be considered;
- Considerable experience providing explanations and information to members in a professional manner, while being mindful to sensitive situations, privacy, and access;
- Knowledge of the principles and procedures related to benefit administration including Acts, Regulations, policy, reciprocal transfer agreements, etc.;
- Possess an understanding of basic accounting principles with demonstrated skill in arithmetic and mathematics;
- Demonstrated ability to organize and prioritize work and to take initiative to recommend workflow efficiencies;
- Experience presenting complex pension concepts to members whether one-on-one or in an information session format;
- Strong analytical and problem-solving skills;

**Other Qualifications**:

- A Pension Plan Administration Certificate (PPAC) or a Certified Employee Benefit Specialist Certificate (CEBS) designation is an asset;
- Experience processing pension payroll, termination benefits for payment or working in a unionized environment is an asset;
- Peoplesoft, Listpro or Ariel experience are an asset;
**This competition may be used to fill future job vacancies.**

**Job Types**: Full-time, Fixed term contract
Contract length: 14 months

Pay: $62,907.00-$78,663.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Em