Development Coordinator

6 months ago

Vancouver, Canada Ronald McDonald House BC and Yukon Full time

**About the Organization**

At Ronald McDonald House Charities® British Columbia and Yukon (RMH BC), we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.

As a champion of family-centered care, we enable access to children’s hospitals by providing families with sick children accommodation, meals, and wellness programs that support their emotional and physical well-being.

In 1983, the first RMH BC House opened its doors in Vancouver with a 13-Bedroom House, and over the years, with an increase in demand for this essential service, construction of a new building was underway. In 2014, a 73-bedroom House was unveiled on the grounds of BC Children’s Hospital along with a new 2,000 sq. ft. RMH Family Room in Surrey Memorial Hospital. As the second-largest House in Canada and one of the largest in the world, RMH BC will continue to grow and meet the needs of families across BC and Yukon.

Our team is the backbone of our organization—serving our families, supporting volunteers and donors, and spreading awareness every single day.

**About the Position**

The Coordinator, Community Giving is instrumental to the success of the organization and contributes by raising awareness and creating engagement opportunities with the BC and Yukon community in support of the House and Family Room. This role will work collaboratively with the RMHBC team including alumni families.

**Key Responsibilities**:

- Working closely with Director, Community and Signature Events to investigate and imagine new opportunities for community events and activations within BC and Yukon
- Attend, set up activations and speak as a representative of the House at various community events and engagement as required.
- Develop and update Third Party Event fundraising resources alongside Director, Community and Signature Events Marketing and Communications teams.
- Appropriately stewarding all existing and new community events
- Support the Director, Community & Signature Events in completing general office administration duties.
- Support the Director, Community & Signature Events and event committees with event coordination and logistics including but not limited to event registration, auction coordination, prizing, fundraising support etc.
- Coordinate stewardship and recognition for donors including managing lists, tax receipts and varying forms of relevant collateral.
- Ensure that all information related to donor accounts is accurate and up to date in Raiser’s Edge; this includes regular data entry of information to Raiser’s Edge.
- Manage community and event inboxes and distribute as required to team members
- Manage gifts in-kind including solicitation, tracking and recognition.
- Evaluating event performance relating to revenue and participation levels and making recommendations for continuous improvement
- Build and edit campaign pages on various online fundraising platforms and stay up to date on the landscape of virtual and peer to peer fundraising.
- Integrating technology into all processes and developing tracking systems, creating efficiency and accuracy.
- Deliver exceptional service to donors as well as key internal and external stakeholder groups.

**Job Specific Competencies and Skills**
- Alignment with the mission and values of Ronald McDonald House BC and Yukon
- Ability to represent the House with a polished, positive, and professional demeanor and attitude at all times.
- Commitment to work collaboratively in a team environment with staff, volunteers, families, donors, and the public, in the best interest of families.
- Excellent communication skills (oral and written), dealing with a range of stakeholders.
- A natural multi tasker, comfortable prioritizing and managing multiple projects and tasks simultaneously in order to meet competing deadlines.
- Proactive, can-do attitude and willingness to jump in to help with other duties as required to support the team.
- Demonstrated commitment to long-term relationship building with donors and volunteers.
- Solid working knowledge of fundraising software (Raiser’s Edge), as well as strong administrative skills in Microsoft Office.
- Ability to work a flexible schedule including evenings and weekend, and occasional travel within the province.
- Must have a valid BC Driver’s License and clean driving record with access to a vehicle as needed.

**Experience and Educational Requirements**
- Minimum 2 years’ fund development experience
- University degree or diploma in related field
- Experience in nonprofit organizations an asset
- A commitment to established professional AFP standards

**Disclaimer**

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhausti

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