Customer Service Assistant
3 months ago
Come join us at Solar Vision
We are a dynamic and growing company committed to delivering exceptional customer experiences. Our team is passionate about what we do, and we're looking for individuals who share our dedication to join our Toronto office.
As a **Customer Service Assistant,** you will be the first point of contact for our valued customers. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and provide information about our products and services. This role requires excellent communication skills, a customer-centric mindset, and the ability to handle a variety of customer interactions efficiently and professionally.
**Customer Service Assistant Key Responsibilities**:
- Provide accurate information about our products and services.
- Resolve customer issues promptly, ensuring a high level of satisfaction.
- Document customer interactions and feedback in our CRM system.
- Collaborate with team members to improve customer service processes and outcomes.
- Stay updated on product knowledge and company policies to assist customers effectively.
**What We Offer for our Customer Service Assistant**:
- **Paid Training**: Comprehensive training provided to ensure your success in the role.
- **Flexible Hours**: Full-time and part-time positions available to fit your schedule.
- **Career Growth**: Opportunities for advancement within the company.
- **Supportive Team**: A friendly and collaborative work environment.
- **Competitive Compensation**: Attractive salary package with performance-based incentives.
**Customer Service Assistant Qualifications**:
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment.
- Previous customer service experience is an asset but not required.
- Must be legally eligible to work in Canada.
**How to Apply**:
If you are passionate about helping others and want to be part of a team that values your contributions, we would love to hear from you
**Job Types**: Full-time, Part-time
Pay: $39,000.00-$43,500.00 per year
**Benefits**:
- Company events
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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