Casual Receptionist

4 weeks ago


Hamilton, Canada SUGO - Specialized Ultrasound Gynecology & Obstretrics Full time

As a part-time receptionist for an ultrasound clinic, your primary responsibility would be to provide excellent customer service to patients and visitors. Your duties may include:
Greeting patients and visitors: As the first point of contact for patients and visitors, you will need to greet them kindly. We are an inclusive, LGBTQ-friendly clinic.

Scheduling appointments: You will need to handle incoming calls and schedule appointments for patients. This may include rescheduling appointments or cancelling them when necessary.

Managing patient files: You will need to maintain patient files, including updating patient information, ensuring that all necessary paperwork is complete, and filing medical records.

Answering questions: Patients and visitors may have questions about the clinic, procedures, or billing. You will need to answer their questions or direct them to the appropriate staff member.

Billing and insurance: You may need to verify insurance information, collect payments, and assist with billing inquiries. Manage OHIP billing rejections.

Administrative tasks: You may be responsible for various administrative tasks, such as data entry, maintaining inventory, and ordering supplies.

Our clinic is open Monday-Saturday. We run occasional evening clinics. Evening and weekend availability is required

Qualifications:
Medical office: 1 year (preferred)

Secondary School (preferred)

**Job Types**: Part-time, Casual

Pay: $19.00-$21.00 per hour

Expected hours: 16 - 30 per week

Additional pay:

- Overtime pay

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 3 years (required)
- Administrative experience: 2 years (required)

Work Location: In person

Application deadline: 2024-08-21
Expected start date: 2024-11-01



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