Specialist, Business Optimization

2 months ago

Ottawa, Canada CMHC Full time

**Job Requisition ID**: 10634

**Position Status**: Temporary Full Time

**Position Type**:Hybrid

**Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

**Travel Requirement**: Travel not required

**Language Designation**: English Essential

**Language Skill Levels (Read/Write/Speak)**: ZZZ

**Salary**: Our salaries generally range from $ 83038.35 to $ 103797.93 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our **results** and support our colleagues in their achievements. We thrive on **collaboration**, connecting across CMHC and involving the right people to get our work done. We have **flexibility**, in how, when, and where we work, within the boundaries of the business needs and the nature of your role. Our leadership style is guided by **trust**, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

- Accrued vacation.
- Annual individual performance bonus.
- Support torwards your personal and professional growth with training, mentorship and more.
- An inclusive workplace culture and environment.

About the role

**Please note this is a temporary position until January 2026.**

**What you’ll do**:

- Lead and oversee the end-to-end system enhancements intake and prioritization process, ensuring effective collaboration with HR stakeholders, HR Business Systems team, and IT partners.
- Facilitate prioritization and alignment of enhancement requests with organizational goals, ensuring timely and efficient delivery of HR system improvements.
- Build strong, customer-focused relationships with internal stakeholders through all stages of process improvement, engaging in cross-functional collaboration and networking.
- Work with functions within the sector and Human Resources to identify, analyze, structure, prioritize, sequence and capture significant business process redesign and improvement opportunities. with the objective of materially improving business unit productivity levels as well as the customer and employee experience.
- Work with functions within the Business Optimization sector and Human Resources, using the Lean Six Sigma methodology (e.g. DMAIC), to identify, analyze, structure, prioritize, sequence and capture significant business process redesign and improvement opportunities with the objective to advance operational capability, efficiency and client experience.

**What you should have**:

- An undergraduate degree in a related field such as business administration or commerce, sciences, engineering or a combination of education and experience.
- A minimum of five years of experience in business process improvements with increasing responsibilities.
- Project management skills acquired through the management of small to medium-sized projects.
- Demonstrated interpersonal skills with the ability to interface and work with colleagues, showing tact and diplomacy at all times.
- Excellent oral and written communication (including presentation) skills.
- Demonstrated strong analytical skills (qualitative and quantitative) with the ability to reason logically and recognize assumptions.

**It would be great if you also had**:

- Knowledge and experience with Lean Six Sigma process improvement methodologies (e.g. DMAIC).
- A Certified Business Analysis Professional (CBAP) designation.
- An ADKAR certification in change management.
- Bilingualism (English and French).

**Posting closing date**: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

CMHC is an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our mission.

**Learn more about our commitment to diversity and inclusion**

What happens after you apply

If you applied before and you were not successful don’t worry - we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around

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