Director, Innovation and Knowledge Programs
3 months ago
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**ABOUT GOWLING WLG**
At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.
Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do.
Diversity, equity, and inclusion are an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.
Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team members work together, and are respected and valued for their individual contributions.
**PROFILE**
Gowling WLG (Canada) is recruiting a new National Director of Innovation and Knowledge Programs. This hybrid position can be situated in any of our Canadian locations.
Reporting to the Chief Operating Officer, the core purpose of this role is to develop and implement programs, processes, and tools that will drive innovation, AI, data science, and business improvement throughout the Firm to ensure it remains current with legal industry advancements.
The Firm will consider applicants who are specialized in the area of Innovation for a more narrowly focused role and mandate that is not inclusive of Knowledge Management and Library Services.
**RESPONSIBILITIES**:
- ** General**
- Design and direct the Firm’s innovation initiatives, including practice innovation, practice support solutions, business process reengineering, stakeholder engagement, innovation pipeline management, and knowledge management.
- Lead and develop a high-caliber, cross-functional team composed of legal resource and innovation lawyers, legal solutions specialists, and legal information professionals.
- Direct strategic initiatives and special projects as requested.
- ** Innovation**
- Lead the strategic vision for deploying AI and advanced analytics to deliver practical legal solutions.
- Oversee the development and implementation of legal technology, process improvement, automation proof-of-concepts, and AI model deployment.
- Offer insights on the implications and risks of AI in the legal sector.
- Analyze market trends and search for emerging new market opportunities using best practices in innovation.
- Collaborate with the Firm’s leadership to develop a strong innovation culture through active communication that fosters creativity, the promotion and education of innovation concepts, continuous improvement, and transformation in a manner aligned with the needs of the business.
- ** Knowledge Management / Practice Support**
- Oversee the knowledge function of legal practice areas to help ensure billable lawyers are provided with the technical expertise, experience, and tools (knowledge documents, precedents, playbooks, checklists) to enhance the quality, efficiency and effectiveness of fee-earning work.
- Direct and oversee practice support resources to provide research, analysis and strategy development to support billable lawyers on complex legal matters.
- Direct and oversee the development of legal writing and publications, including practice specific insights and analyses on legal trends and developments.
- In collaboration with the Firm’s Head of Learning & Development, identify opportunities and direct creation of content for high quality legal education programs.
- Direct the integration of library services into the broader knowledge management function to ensure the Firm’s library resources and expertise is well positioned to support knowledge sharing, research and information access through the use of AI legal research tools, analytics platforms, and related solutions.
- Develop new synergies and efficiencies across the team in managing the Firm’s collective knowledge assets.
**QUALIFICATIONS**
- Minimum 10 years of senior level experience in innovation leadership, preferably in legal or a comparable professional services organization. Knowledge Management experience is an asset for those seeking to assume leadership of this function.
- A law degree (LLD, JD) or equivalent is considered a strong asset, and is a prerequisite to be considered for the full portfolio inclusive of knowledge management. A university degree in Business Administration, engineering, computer science or a related field is considered an asset.
- Ability to work with and influence multiple key stakeholders and peers
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