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4 weeks ago


Gatineau, Canada BDC - Indigenous Recruitment Full time

**The following job posting and assessment questions were crafted by Kiinago Biinoogi Muskiiki (‘**_Our Children’s Medicine’ _**in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to have the option of sharing their whole selves with potential employers, including their lived experience and transferable skills. For more information, visit **ourchildrensmedicine.ca**

**Are you a First Nations, Metis, or Inuit professional looking to join a diverse and dedicated team? Do you have a passion for providing your clients with excellent customer service?**

We're looking for you to join our team as a **Commercial Client Support Coordinator** in **Outaouais, QC**

**At BDC, we have a long history of working with Indigenous entrepreneurs. We appreciate your unique histories, cultures and contributions in Canada.**

**Why BDC?**

We help Canada and its entrepreneurs create a **prosperous, inclusive and green economy, **and that includes **Indigenous entrepreneurs**. BDC has 900 Indigenous clients across Canada, and one of our missions is to help Indigenous Canadian businesses thrive by providing financing, advisory services and capital.

Additionally, we were Canada's first financial institution to obtain the **B Corp certification**. To be certified, a company needs to meet high standards of purpose, social and environmental performance, transparency, and accountability.

We are also**:Canada’s Top 100 Employers for 14 years and Canada’s Best Diversity Employers for 11 years**

As the Coordinator, you'll be responsible for providing high-quality client service alongside our Financing team to resolve core issues, prepare client proposals, letters of intent, and contracts, and obtain needed signatures and follow up with our clients. Additionally, you will be responsible for various administrative tasks and providing support to your team.

**Some of your additional duties include**:

- Providing excellent client service to your clients, resolving basic client questions, and informing senior levels of complex cases
- Responding promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices
- Actively participating in portfolio development by identifying funding opportunities and developing innovative value-adding solutions to meet client needs
- Conducting pre-qualification and risk rating assessment activities for existing and potential BDC Financing clients
- Proactively participating in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logístical support
- With us, you'll be able to achieve the work/life balance you're looking for, with competitive working conditions and above-market flexible benefits. This includes modern workspaces to work from when you are in our offices, and, for some specific positions, the ability to work remotely, on reserve, and/or within your community._

**_**Aucune autre banque ne fait ce que nous faisons.**

À BDC, nous aidons le Canada et ses entrepreneur.es à créer une économie prospère, inclusive et verte. Notre mission est d’aider les entreprises canadiennes à prospérer en leur offrant du financement, des capitaux et des services-conseils. Nous sommes dévoué.es aux entrepreneur.es canadien.nes. Nous sommes également dévoué.es à nos employé.es. Polyvalente. Inspirante. Différente. Il y a une raison pour laquelle nous aimons travailler ici, et nous pensons que vous vous y plairez aussi. Joignez-vous à BDC et aidez à faire une différence

**Diversité. Équité. Inclusion.** Ce sont plus que de simples mots pour BDC. Ces concepts sont à la base de notre succès et de notre capacité à attirer, à retenir, à mobiliser et à développer les bons talents, ainsi qu'à offrir un environnement sain, professionnel et collaboratif. **Nous nous engageons à cultiver et à préserver un environnement où tou.tes les employé.es peuvent s'épanouir et, depuis plus d’une décennie, nous sommes reconnu.es comme l’un des 100 meilleurs employeurs au Canada et l’un des meilleurs employeurs pour la diversité au Canada.** En recrutant pour notre équipe, nous accueillons les contributions uniques que vous pouvez apporter en termes d'éducation, d'opinions, de culture, d'ethnicité, de race, de sexe, d'identité et d'expression sexuelles, de nation d'origine, d'âge, de langues parlées, de statut d'ancien.ne combattant.e, de couleur, de religion, d’handicap, d'orientation sexuelle, de croyances, d'expériences, et plus encore.

**APERÇU DU POSTE**

La ou le titulaire du poste est responsable d’offrir un service à la clientèle de grande qualité pour l’équipe de BDC Financement quant à la résolution des questions de base, de


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