Bilingual Trade Supervision Manager

1 month ago


Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

The Business Governance & Controls (BG&C) team is responsible for first line oversight within the Canadian Retail Advice and Solutions (RAS) business and works closely with advisors and field leaders to help advisors build and maintain compliant business practices, meet evolving regulatory expectations, all while putting the Client’s interests and experience first.

Reporting to a Manager, Trade Supervision Oversight, this Trade Supervision Manager (“TSM”) is part of a team which provides first-line oversight of trading and other activities of advisors and field leaders to ensure we are meeting regulatory obligations and Sun Life policies.

**What will you do?**
- Conduct Tier 1 supervision activities, including daily and monthly trade reviews, close supervision and new registrant supervision.
- Effectively managing queries and other tasks to support trade supervision within the broader team.
- Through daily trade review activities identify and help resolve issues impacting risk, regulatory requirements, and our policies and procedures.
- Proactively identify issues and coaching opportunities for field leaders and advisors to improve compliance outcomes.
- Proactively identify and share opportunities for improvement in policies, processes, tools, and reporting across the compliance ecosystem
- Collaborate with Trade Supervision team members and with other BG&C colleagues to achieve BG&C objectives.
- Complete other duties as assigned.

**What do you need to succeed?**
- Mutual Fund Dealer Branch Manager proficiency which includes 2 years of relevant experience and completion of any one of the following:

- Branch Manager’s Course Exam (CSI)
- Mutual Fund Branch Manager’s Examination Course Exam (IFSE)
- Branch Compliance Officers Course Exam (CSI)
- Strong knowledge of and experience with mutual fund industry compliance standards and practices
- Excellent organization and time management skills
- High degree of integrity and ethics; good judgement
- Interpersonal and communication skills
- Investment Dealer Branch Manager Proficiency is an asset
- Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.

**What's in it for you?**
- Working together, sharing common values, and encouraging growth & achievement
- Flexible Benefits from the day you join to meet the needs of you and your family.
- We are proud to be on the 2024 Best Workplaces in Canada list by Great Place to Work.
- We’re also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams.
- Join one of our many Inclusion Networks. These voluntary, employee-led groups are dedicated to creating connection, fostering inclusivity, and building community.
- Charitable giving through our You Give, We Give program lets you give back to your community - and in many cases, we’ll match your contributions.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
58,000/58 000 - 97,000/97 000

**Job Category**:
Business Analysis - Process

**Posting End Date**:
21/10/2024



  • Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Waterloo, Canada MCAP Full time

    **Bilingual Inside Sales Representative** **MCAP at a Glance** Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total...


  • Waterloo, Canada RWAM Insurance Administrators Inc. Full time

    **Department: Disability Management** **Role: Bilingual Disability Case Manager** **Why RWAM?** Are you looking to work with a dedicated team of professionals making a difference in the lives of employers and employees every day? This position will be based out of our head office in the rapidly growing town of Elmira, just minutes from Waterloo, where you...


  • Waterloo, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...


  • Waterloo, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Waterloo, Canada Manulife Full time

    Job Description The Bilingual Compliance Manager will provide ongoing support to our Group Benefits business. Responsibilities will include handling inquiries and questions from our business partners, providing support on new and existing initiatives, legislation, marketing reviews and other regulatory compliance functions as may be required. The...


  • Waterloo, Ontario, Canada Orbit Insurance Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Bilingual Sales Representative to join our team at Orbit Insurance Services. As a key member of our sales team, you will be responsible for identifying customer needs and building relationships to drive sales growth and customer satisfaction.Key ResponsibilitiesSales and Service: Establish...


  • Waterloo, Canada Nour Trading House Inc Full time

    For this entry level position, we are seeking a highly motivated and customer-oriented Bilingual Administrator/Customer Service Rep to join our team. You will be responsible for reception duties and communicating with our English and French speaking customers. If you are fluent in both French and English, have excellent communication skills, and enjoy...


  • Waterloo, Canada Descartes Full time

    **Descartes Unites the People and Technology that Move the World** The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...


  • Waterloo, Canada Manulife Full time

    The Specialized Retail Lending department is currently looking for a bilingual dynamic individual to joint their team as Account Manager Position Responsibilities: - Recommend for approval more complex loan transactions up to $1,000,000 - Prioritization of daily work - Adjudicate security requirements on existing loan portfolio - Review loans for...


  • Waterloo, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Waterloo, Ontario, Canada Michael Page International Canada Limited Full time

    As a seasoned Site Superintendent, you will be responsible for overseeing all on-site construction activities to ensure projects are completed on time and within budget. Your leadership skills will be essential in coordinating and supervising subcontractors, trades, and on-site personnel.Key responsibilities include:Implementing and monitoring safety...


  • Waterloo, Ontario, Canada Financière Sun Life Full time

    About Financière Sun LifeFinancière Sun Life is a leading provider of financial services, committed to helping individuals and families achieve their goals. Our team is dedicated to creating a positive work environment that fosters growth, learning, and innovation.Salary RangeThe salary range for this position is between $54,000 and $91,000 per year,...

  • Site Manager

    2 weeks ago


    Waterloo, Ontario, Canada Michael Page Full time

    About Our CompanyAt Michael Page, we value quality work, corporate culture, and employee growth.Supervise projects and operations on-siteEnsure quality of work and materialsOrganize and supervise site staff, trades, and contractorsImplement health and safety project plans and MOL requirementsManage budget and work with Project Manager to control costsDevelop...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    Company OverviewAt OTIP RAEO, we believe that our employees are the key to our success. That's why we're looking for a highly motivated and skilled Bilingual Insurance Sales Representative to join our team.Job SummaryWe're seeking a sales professional with a strong background in insurance products to identify prospects' needs, influence decisions, and sell...


  • Waterloo, Ontario, Canada Michael Page International Canada Limited Full time

    About the Role:We are seeking an experienced Construction Operations Manager to join our client, a multi-trade local contractor focused on Industrial, Commercial, Water and Wastewater projects in Ontario.Key Responsibilities:Manage all on-site construction activities to ensure projects are completed on time and within budget.Coordinate and supervise...


  • Waterloo, Ontario, Canada CB Canada Full time

    pbCustomer Service Representative - French Job Summary/b/ppCB Canada is seeking a skilled Customer Service Representative to provide exceptional support to clients in the financial sector. As a bilingual representative, you will be responsible for handling customer inquiries, processing transactions, and ensuring accurate and timely completion of...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About the Role:We are seeking a highly motivated and results-driven Bilingual Sales Representative to join our team at OTIP RAEO. As a key member of our sales team, you will be responsible for identifying prospects' needs, influencing decisions, and selling insurance products.Key Responsibilities:Tailor interactions by utilizing emerging technology...


  • Waterloo, Ontario, Canada Descartes Full time

    Descartes: A Leader in Logistics and Supply Chain TechnologyThe need for efficient, secure, and agile supply chains and logistics operations has become increasingly critical and complex. By combining innovative technology, powerful trade intelligence, and a vast network, Descartes helps move goods, information, transportation assets, and people where they're...


  • Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a: **Bilingual Disability...