Bilingual Inside Sales Representative

7 months ago

Waterloo, Canada MCAP Full time

**Bilingual Inside Sales Representative**

**MCAP at a Glance**

Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards offering, a career with continuous learning and development (formal & informal training), and exciting opportunities in a dynamic, entrepreneurial environment.

**The Role**

This position is responsible for selling high volumes of ancillary products, primarily creditor insurance, through various channels. Agents are directly responsible for increasing the company’s revenue with the sale of ancillary products.

**Sale of Ancillary Products**
- Close sales and achieve aggressive monthly targets.
- Direct selling over the phone.
- Outbound calling on provided sales leads (sourced by existing customers)
- Welcome Client to MCAP with professionalism, knowledge and a friendly tone.
- Understand customer needs and requirements.
- Research accounts, identify key triggers and generate interest to drive increased revenue.
- Responsible for your own book of new and existing clients.
- Application needs to be completed with a high degree of accuracy and thoroughness.
- Read the legal disclosures and medical question to client in a professional tone.
- Agent will need to be able to answer any insurance related questions the client may have.

**What You Bring To The Team**

**Requirements**:

- ** **Proven sales experience
- Track record of over achieving quotas
- Strong phone presence and experience in dialing high volumes of calls per day
- Strong ability to build relationships
- Handle enhanced premium negotiations with clients
- Strong listening skills
- Ability to multi-task, prioritize and manage time effectively
- Regularly keeping up to date on knowledge of MCAP new products, procedures, organizational changes and systems.
- Communicate any issues that arise with Manager, or applicable personnel.
- Past customer service skills/ sales skills
- Past financial or insurance sales an asset
- Ability to work with minimum amount of supervision
- Basic understanding of Excel, Word
- Exceptional oral and written communication skills
- Excellent organizational and time-management skills
- Ability to multi-task in a fast paced environment
- Strong analytical and problem solving skills
- Proven ability to foster relationships
- Strong customer service skills.
- Self-driven, motivated with the ability to work independently and in a team environment
- Bilingual French is a MUST have

If this sounds like you and you are looking to be a part of one of Canada’s largest independent mortgage finance companies in Canada, then we want to hear from you

**Be A Part Of Something Great**

MCAP is Canada’s largest independent Mortgage Finance company with over $150 billion in assets under management providing mortgage solutions for residential and commercial properties. For over 35 years, MCAP originates, trades, securitizes and services mortgages in offices across Canada. MCAP originates residential mortgages exclusively through the mortgage broker channel as we believe that a professional mortgage broker is a consumer's best option and MCAP actively promotes the services of mortgage brokers across the country. MCAP is also a leader in the Canadian residential construction lending market with over 25 years in the business. Our teams of dedicated professionals serve a variety of developer, construction and lender clients across Canada.

**Position #**: req1741

**Employment Status**:Permanent Full Time

**Location**:Waterloo; Ontario

**Number Of Openings**:1

**Department**:Residential

**Internal Job Title**:Product Account Specialist

The above information in this description has been designed to indicate the general nature and level of work performed by employees in the position. It is not designated to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

MCAP provides equal opportunities for all applicants and is committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported throughout the recruitment and employment process. If you require accommodation, we will work with you to meet your needs.

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