Front Desk Agent

2 weeks ago


Quebec City, Canada Hôtel Travelodge Québec Full time

**Work place**:3125 boulevard Hochelaga, Québec, Quebec, Canada, G1V4A8

**Status**: Part-time

**Schedule Type**: Evening and weekend

**Salary**: $20.38 per hour

Located at the entrance of Quebec City, near the main bridges and highways, Travelodge Quebec is easily accessible. Whether you're coming to develop your transferable skills or to build a career, you'll appreciate this dynamic team.

Reporting to the front desk supervisors, the Receptionist takes room reservations, greets clients upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions, and receives payments from clients.
- Coordinate arrivals and departures of our guest.
- Promote the hotel products and services offered such as our breakfast and bar.
- Collect payments for services rendered via our PMS.
- Answer various questions about establishment services, tourist attractions, and different regional activities.
- Coordinate group arrivals and departures in collaboration with the sales department.
- Direct incoming calls to the right person and or room.
- Handle customer complaints.
- Perform any other customer service-related task.

**Skills and qualifications**:

- Able to work in a team
- Able to work under pressure
- Availability to work on varying schedules
- Knowledgeable about tourist attractions and the city in general
- Able to demonstrate customer orientation
- Able to identify customer needs
- College degree in hospitality, an asset
- Smartserve is an asset
- 1 to 2 years of experience in a similar position
- Teamwork skills

**Languages**: Bilingualism (French and English) spoken and written is required for this position as we serve an international clientele.

**_ Who we are:_**

**_ Why join our team:_**
- In addition to competitive salaries, we offer social benefits such as group insurance, which includes life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 virtual access to health professionals through the employee assistance program. You have personal days and vacation time that are scheduled according to the department and hotel you are joining. A bonus is also provided through our referral program and much more._
- Social life is at the heart of the company, especially after the pandemic, and each hotel has a social calendar. The Tidan Human Resources team is always there to listen to you and support you in your career path within the company._
- We believe in teamwork and are committed to creating a highly performing team, whether through training or by solidifying team relationships. We admire our employees who take on professional challenges and support them in their achievement. Take the step and join the Tidan team through our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you._


  • Front Desk Supervisor

    2 months ago


    Quebec City, Canada Hôtel Travelodge Québec Full time

    **Place of work**: 3125 Bd Hochelaga, Québec, QC G1W 2P9 **Status**:Part-time Located at the entrance to Quebec City, near major bridges and highways, Travelodge Quebec is easily accessible. Whether you come to develop your transferable skills or to build your career, you will appreciate this dynamic team. **Who are we**: Tidan is a hotel and real estate...


  • King City, Canada King City Physiotherapy Full time

    King City Physiotherapy is an established and busy clinic located in King City. We are looking for a friendly Front Desk Administrator, preferably with a kinesiology background, to join our dynamic clinical team in a part-time, permanent role. We’ve built a great reputation in the community over the past 7 years, and we’re excited to add a committed and...


  • Quebec City, Canada EMS Ingénierie Full time

    **Description**: You are passionate about engineering and would you like to join a young and dynamic team working in the field of consulting engineering? At EMS, we encourage initiative, promote accountability, reward effort and provide opportunities for our employees to develop to their full potential. We are currently looking for a Front desk assistant...

  • Front Desk Ambassador

    2 weeks ago


    Dawson City, Canada The Downtown Hotel, a Coast Hotel Full time

    Front Desk Ambassador**The Downtown Hotel, a Coast Hotel** - Dawson City, YT - Full Time- Compensation: $19 Hourly**Duration** - Permanent**Job Level** - Entry level**Intended job posting audience**Why work for us?** - $19/hour - 35-40 hours a week - 6 month retention bonus and raise - Extended health care; - Vacation & paid time off; - Employee assistance...

  • Customer Service

    3 weeks ago


    Quebec City, Canada Driven Brands Full time

    Company:Driven Brands PH Vitres d’Autos laisse sa marque dans le domaine de la vente, la distribution et l’installation de vitres automobiles depuis plus de 50 ans déjà! PH Vitres d’Autos comprend quatre divisions incluant des entrepôts en Ontario (Nationwide AutoGlass), au Québec (PH Vitres d’Autos) et dans les Maritimes (Atlantic Windshield...

  • Pet Salon Front Desk

    3 weeks ago


    King City, Canada All Dogged Up Full time

    **All Dogged Up Pet Spa** is currently seeking someone to fill the **Pet Salon Front Desk** position. In this role you will be the main point of contact for pet parents, building lasting connections with customers and their pets. This position presents an excellent opportunity for individuals who possess a genuine love for animals and are prepared to embrace...


  • Quebec, Canada ISTITUTO MARANGONI Full time

    The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. Supervise daily shift processes ensuring all team members adhere to...


  • Quebec City, Canada Soho SQS Full time

    Hi, Hope you are doing good. I am Ayush working with Soho Square Solutions. I have the open requirement for the mentioned position. Please let me know if you are interested. If interested, kindly provide me your updated resume with the best time to reach you and the expected pay. IT service desk Specialist CAE’s Information Technology Team works closely...

  • Front Desk Agent

    3 weeks ago


    Dawson City, Canada Northern Vision Development LP Full time

    **Why work for us?** - Extended Benefits - Hotel Discounts - $20 an hour - Staff accommodations available - Seasonal: May through October 2024 - Retention award **JOB OVERVIEW** Like to talk? A lot? Can't focus on one thing at a time? Squirrel! Come check out a Front Desk Position with NVD's Dawson City hotels. We have positions available within our...

  • Front Desk Clerk

    2 weeks ago


    Dawson City, Canada Dawson Downtown Limited Partnership Full time

    Front Desk Clerk - Dawson City (NOC 64314)**Dawson Downtown Limited Partnership** - Dawson City, YT - Full Time- Compensation: $19 to $20 HourlyRestaurant & Hospitality **Duration** - Permanent**Job Level** - Entry level**Intended job posting audience**Application Notes** - _Relocation assistance is not provided._ - _Only those who meet all the requirements...

  • Front Desk Agent

    2 weeks ago


    Quebec City, Canada Auberge internationale de Québec Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Work setting**: - Hostel **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of...


  • Montreal, Quebec, G4F, CA Hôtel Humaniti Montréal Full time

    The Humaniti Hotel Montreal is the very first Autograph Collection by Marriott hotel to establish itself in Quebec, in all its grace and sophistication. Open since June 2021, the hotel is located in the heart of a vertical community that includes condos, residences, offices, two restaurants, a lounge, a bakery, a health centered grocery store, a fitness...


  • Quebec City, Canada The Home Depot Canada Full time

    **Service Desk associates** are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. **Why **Join the **Home Depot Family?** - Health and Dental Benefits (part-time and full-time associate) -...

  • Dir-front Office

    3 weeks ago


    Quebec City, Canada Marriott International, Inc Full time

    **Numéro de l'Emploi** 23013740 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** 690 Boul Rene Levesque Est, Quebec City, QC, Canada AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Management **SOMMAIRE DU POSTE** Responsable de toutes les fonctions et du personnel de la...

  • Front Desk Manager

    4 weeks ago


    Mont-Royal, Quebec, Montréal, Canada Posh Properties Full time

    Job descriptionPosh Properties, a premier provider of luxury vacation rentals, is actively seeking an experienced Front Desk Manager for the Montreal HQ office to join our dynamic team. The ideal candidate will possess at least 5 years of experience in a comparable role and demonstrate a steadfast commitment to excellence.As the Front Desk Manager, you would...


  • Quebec, Canada Epsilon Solutions Ltd. Full time

    Murex - Front Office Business AnalystThe candidate will be involved in the IBOR transition project (CDOR transition) and will work with the front office desk, Middle Office, and developers to implement changes related to the IBOR reform.ResponsibilitiesScoping and impact assessment of the CDOR transition.Liaise with stakeholders across business and IT...

  • front desk agent

    2 months ago


    Dawson City, Canada Dawson Downtown Limited Partnership Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWork settingHotel, motel, resortRural areaRemote locationTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information...

  • front desk agent

    3 weeks ago


    Dawson City, Canada Dawson Downtown Limited Partnership Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWork settingHotel, motel, resortRural areaRemote locationTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information...

  • front desk agent

    4 weeks ago


    Dawson City, Canada Dawson Downtown Limited Partnership Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingHotel, motel, resortRural areaRemote locationTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of...

  • Reception Clerk

    2 months ago


    Quebec City, Canada IGA Full time

    **Reception clerk**: Part-Time Number of hours per week : between 40 and 40 Shift : Day Availability : Weekdays **Become a reception clerk!** Are you curious to learn more about food, are you motivated and resourceful? Are you the one in your family who always inspects your delivery to make sure you got everything right? Then this job should be of...