Service Coordinator

1 month ago


Mississauga, Canada Gear Power Inc Full time

Gear Power is looking for a Service Coordinator to join our team in Mississauga. Gear Power specializes in truck mounted equipment, specifically hydraulics, along with snow and ice control equipment. We have been in business five years, and are growing rapidly.

About the role:
Our Service Coordinator is responsible for providing support and coordinating the functions of the truck shop at Gear Power. This includes signing in trucks, answering all customer inquiries and service requests, coordinating work orders in the shop, following up on back orders and many other tasks. You would be wearing many hats - but involved in all major aspects of our shop operations.

Key Responsibilities:

- Handle walk in customer requests and phone calls for parts and service department
- Signing in of trucks
- Administration of sales invoices to customers and vendors
- Coordinating transfer of trucks
- Ensuring backup of work completed to the inventory management system
- Ensure status update on jobs being performed in the shop at any time
- Assist with receiving parts and confirm accuracy and condition of shipped orders
- Follow up on back orders and delays and update management
- Organize parts area and assist with inventory
- Assist with warranty claims
- Handle other shop-related tasks

Must Haves:

- Positive, upbeat attitude with ambitious outlook
- The ability to work in a faced paced environment, mostly independently once trained
- Detail oriented, dependable and punctual
- Excellent communication skills; being able to work with others is a necessity
- Strong computer skills
- Must be able to meet expected deadlines
- Valid G class license with a clean driving record

About the work environment:
Hours: Monday through Friday 9-5
Location: Mississauga, Tomken Road just north of Derry

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$25.00 per hour

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person


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