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Hf Programs Specialist Ic

4 months ago


Toronto, Canada YMCA of Greater Toronto Full time

Salary Rate: $42,000- Check out the YMCA’s total compensation package

Location: Steve and Sally Stavro YMCA

Work Hours: Must be available to work 37.5 hours per week

Employment Type: Regular Full Time Salaried

Number of Vacancies: 1

Anticipated Start Date: September 17, 2023

Deadline to Apply: August 18, 2023

**Be the Spark** Join our dynamic team, where every day is different, and you will always be engaged with meaningful work

Reporting to the Health and Fitness Program Manager, the Programs Specialist (Individual Conditioning) provides direct leadership in our initiatives to provide a superior experience to our members. Implementing our Member Insight Strategy and using our Membership Involvement Model, the Programs Specialist identifies initiatives to increase Membership on Roll, Retention, Satisfaction, and Philanthropic contributions in the membership plus areas, and assists with a specific project or portion of the department functions.

**In this role, you will**:

- Conduct Fitness and Lifestyle Appraisals, prescribe exercise routines and follow up to assist members to achieve their personal fitness goals.
- Organize and administer a case management system, providing individual attention to members.
- Develop, implement, monitor and evaluate processes and systems impacting the experience of members in the conditioning room and surrounding areas.
- Recruit, coach and develop a team of individuals that will provide superior service and will build relationships with members in the conditioning room and surrounding areas.
- Build relationship with members and seek opportunities to share the YMCA story. Educate members and guests on the YMCA as a Charity.
- Assist the Director in development and management of departmental budgets and achieve all performance indicators and standards including those related to MOR, retention and YMCA Priority Sam standards
- Deliver Basic Theory and Individual Conditioning Components plus assist in apprenticeship of YMCA Fitness Leadership Program.
- Provide leadership and support as a member of the Centres’ senior staff team. Act as an effective Service Leader and Acting General Manager as required.
- Participate in task groups, special assignments and opportunities that further the Association mission, vision and strategic initiatives including the Core Service Functional Group.
- Perform other duties as assigned

**What you need to succeed**:

- Commitment to the YMCA’s Mission, Vision and Values
- Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
- YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

**You bring**:

- Diploma or Degree in Recreation Leadership, Kinesiology, Physical Education or related field preferred.
- Previous experience in development and implementation of new programs an asset.
- Demonstrated strong leadership skills developed through progressively responsible experience in a supervisory role in group fitness programs; ability to encourage, motivate staff and volunteers, acknowledge and appreciate contributions.
- Personal Trainer Certification (i.e. CPTN, ACE, etc.)
- Certified Fitness Consultant (CFC) an asset
- Current Standard First Aid/CPR required
- Proficiency with computer software including Excel, Outlook, etc.
- Flexibility regarding assigned hours of work, including days, evenings and weekend.
- Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members, staff and volunteers; excellent written communication skills.
- Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
- Commitment to diversity, equity, inclusion and building a sense of belonging

**Why work for the YMCA?**

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 165 years of providing opportunities for people to shine through programs and services like health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2020-2025 strategic plan, _Ignite the Light_,_ which outlines how we are focused on boosting well-being and promoting equity across the Greater Toronto Area.

If we can make the recruitment process more a