Service Advisor
6 months ago
** Pride Marine Group is looking to hire a Service Advisor in our Ottawa location**
**For over 35 years family owned and operated, Pride Marine Group has been creating personalized watercraft experiences. We don’t just sell boats—we help bring customer’s visions for a life well lived to reality by connecting them to the vessel that will take them where they want to go and through our unparalled service.**
**What You Bring to the Role**
- Ability to provide an exceptional level of customer service
- Outstanding verbal and written communication skills
- Great problem-solving skills, and strong ability to take initiative and be proactive
- Professional demeanor
- Strong organizational skills and the ability to multi-task
- Basic understanding of math
- Advanced computer skills
**What You'll Do**
- Create, update and assign work orders
- Use a menu selling approach when quoting customers
- Provide excellent service for both retail and internal customers
- Communication with service team and customers
- Schedule technicians while being mindful of delivery timeline expectations
- Proactively sell and schedule routine maintenance
- Ensure appropriate levels of customer communication
- Clear communication with customers regarding expectations and quotes
- Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
- Collect payment upon completion of work
- Maintain zero dollars in accounts receivable over 30 days
- Refer potential sales leads to Location Manager
- Achieve Customer Satisfaction Index (CSI) target
- Work with Location Manager to achieve budget goals
- Work as a team with all Crewmembers
- Follow all Health & Safety policies and procedures
- All other duties as assigned
**What We'd Like From You**
- 2 to 4 years customer service experience in the automotive or marine industry considered an asset
- Able to work irregular hours during peak periods including weekends
**What's In It For You**
- Full benefits
- Hourly bonus based on meeting monthly budget targets
- Defined training plan
- Annual workplace improvement allowance of up to $150
- Demo boat for shared employee use at each location
**We thank you for your interest in Pride Marine Group, however only those selected for an interview will be contacted.**
**Job Types**: Full-time, Permanent
**Salary**: $22.00-$24.00 per hour
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
Application question(s):
- Will you be able to reliably commute or relocate to our Ottawa location for this job?
**Experience**:
- Customer Support and/or Client Services: 1 year (preferred)
- Marine, Automotive and/or Parts and Warranty: 1 year (preferred)
Work Location: In person
-
Automotive Service Advisor
5 months ago
Ottawa, Canada Midas Auto Service Experts (Ottawa) Full time**Automotive Service Advisor** **Midas Ottawa Is Hiring!** At **Midas, **we take pride in what we do and stand behind our work. We are now looking for someone with great communication and customer service skills, a positive attitude, and a strong work ethic to join our team in Ottawa. Experience with automotive service or parts counter is...
-
Service Advisor
6 months ago
Ottawa, Canada AutoCanada Inc. Full time**Service Advisor** **417 Nissan** **Gloucester, ON** We are looking for** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! 417 Nissan** **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our...
-
Service Advisor
6 months ago
Ottawa, Canada AutoCanada Inc. Full time**Service Advisor** **Hunt Club Nissan** **Ottawa, ON** We are looking for** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! Northland Nissan** **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for...
-
Service Advisor
6 months ago
Ottawa, Canada Carling Mazda Full time**Carling Mazda is currently looking to hire a Service Advisor to join our team!** The Service Advisor must promote the sale of dealership parts and labor by building positive relationships with customers. They are responsible for providing solutions to the customer's automotive problems and making recommendations regarding maintenance and long-term...
-
Service Advisor
3 months ago
Ottawa, Canada Belair Toyota Full timeBelair Toyota is looking for a FULL-TIME SERVICE ADVISOR **Position overview**: The Automotive Service Advisor acts as a liaison between customers and our service team, ensuring an exceptional customer experience. This role requires a proactive and enthusiastic individual who is passionate about customer service and knowledgeable in automotive maintenance...
-
Service Advisor
3 months ago
Ottawa, Canada Belair Toyota Full timeBelair Toyota is looking for a FULL-TIME SERVICE ADVISOR **Position overview**: The Automotive Service Advisor acts as a liaison between customers and our service team, ensuring an exceptional customer experience. This role requires a proactive and enthusiastic individual who is passionate about customer service and knowledgeable in automotive maintenance...
-
Service Advisor
6 months ago
Ottawa, Canada AutoCanada Inc. Full time**AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** an experienced **Automotive Service Advisor **to work at 417 Nissan! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is...
-
Service Advisor
5 months ago
Ottawa, Canada Belair Lexus Full time**Job Overview** We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be the primary point of contact for our customers, providing exceptional service and ensuring their satisfaction with our automotive repair services. This is an excellent opportunity for someone with...
-
Service Advisor
6 months ago
Ottawa, Canada Belair Lexus Full time**Job Overview** We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be the primary point of contact for our customers, providing exceptional service and ensuring their satisfaction with our automotive repair services. This is an excellent opportunity for someone with...
-
Service Advisor
6 months ago
Ottawa, Canada Canadian Tire Kanata (Store 457) Full timeMotivated to join a winning team? Entry level advisors being hired at a competitive wage scale with $19.00-$24.00/hr available The Automotive Service Advisor works in conjunction with the Auto Service Manager, Tower Operator and fellow coworkers to promote a customer first environment. An Auto Service Advisor initiates automotive services and repairs by...
-
Labour Relations Officer/advisor
3 weeks ago
Ottawa, Canada Canadian Security Intelligence Service Full time**Important**: **Closing Date** 2024-11-27 **Reference Number** 24-968-VAR-069 **Job Category** Experienced **Who Can Apply** Canadian Citizens **Location** Ottawa, Ontario **Salary Range** $77,427 - $94,177 $87,459 - $106,386 **Status** Indeterminate (permanent) **Language Requirement** Non-Imperative (CBC/CBC, BBB/BBB) English Essential **Job...
-
Automotive Service Advisor
5 months ago
Ottawa, Canada Bytek Automobiles Inc Full time**Bytek Volkswagen is looking for a Service Advisor to join Our Team!** The Service Advisor promotes the sale of the dealership parts and labor by building positive ongoing relationships with customers. They are responsible for providing solutions to the customer's automotive problems and making recommendations regarding maintenance and long-term automotive...
-
Automotive Service Advisor
5 months ago
Ottawa, Canada Surgenor National Leasing Limited Full time**Automotive Service Advisor NO WEEKENDS! HUGE OPPORTUNITY!!** **Surgenor Automotive Group** is a progressive store offering a great career opportunity as a **Full-time Service Advisor**. In business for over 50 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is...
-
Automotive Service Advisor
5 months ago
Ottawa, Canada Myers Orleans Jeep Dodge Chrysler Full timeAutomotive** Service Advisor** With growing inventory, expanding sales, and a drive to succeed, Orleans Dodge Chrysler Jeep Ram is THE place to be on the busy Orleans Automall Strip. From the top selling Jeep Cherokee, to the two-time Motor Trend Truck of the Year Ram 1500, and everything in between, Orleans Dodge is uniquely positioned and growing quickly...
-
Service Advisor
6 months ago
Ottawa, Canada Carling Motors Full timeCarling Motors is currently looking for a **Service Advisor **to join our team! This is your opportunity to work in a premium dealership that offers a friendly and professional customer-oriented environment. We offer a great working environment and are looking for a professional, experienced individual to join our amazing team. - Greet customers promptly and...
-
Service Advisor
6 months ago
Ottawa, Canada S.G.Wells Ford Full time**Job Summary** - **S.G. Wells Ford **_is a continuously growing and expanding dealership that is fully FORD EV Certified! Our dealership is currently seeking a qualified applicant to join our energetic team of automotive professionals. We pride ourselves on being an industry leader and are looking for a team-focused, well-organized individual who is...
-
Service Advisor
5 months ago
Ottawa, Canada Belair Lexus Full time**Bel - Air Toyota is looking for a full-time Bilingual Service Advisor** Monday to Friday 7:30 am to 5 pm **Job Summary** - Greet the customer, open work orders, and contact customers to inform customers of additional recommended work if applicable as well as verifying vehicle service history. - Contact customers once vehicle is ready to be picked up and...
-
Automotive Service Advisor
6 months ago
Ottawa, Canada Ottawa Honda Full timeAs a key member of the Ottawa Honda team, the Service Advisor brings to life the Automotive Service Experience for the Customer. Reporting to the Service Manager, this position is responsible for creating great first impressions and to guide the customers through the maintenance scheduling process and repair of their vehicles. The Service Advisor is an...
-
Automotive Service Advisor
6 months ago
Ottawa, Canada Belair Lexus Full timeOverview: **Duties**: - Greet customers and assess their service needs - Provide recommendations on necessary repairs and maintenance - Generate service orders and explain repair details to customers - Coordinate with the service team to ensure timely completion of work - Upsell additional services or products to enhance the customer experience - Handle...
-
Service Advisor
5 months ago
Ottawa, Canada Star Motors of Ottawa Mercedes-Benz Full timeThe Service Advisor is responsible for assisting the customers with their maintenance and for service needs in an efficient and professional manner and adhering to the highest standard of Customer Service. **Job Details**: - Greet the clients and perform service walk around, and ensure customer needs are assessed and signatures obtained during the...