Service Advisor

4 months ago


Ottawa, Canada Belair Toyota Full time

Belair Toyota is looking for a FULL-TIME SERVICE ADVISOR

**Position overview**:
The Automotive Service Advisor acts as a liaison between customers and our service team, ensuring an exceptional customer experience. This role requires a proactive and enthusiastic individual who is passionate about customer service and knowledgeable in automotive maintenance and repair.

**Key responsibilities**:

- Greet customers and assess their automotive service needs.
- Provide accurate estimates for service and repair costs.
- Communicate with customers about their vehicle's status, including when vehicle is ready for pick up.
- Ensure all customer concerns and inquiries are addressed promptly and professionally.
- Maintain detailed records of services performed and parts used.
- Follow up with customers to ensure satisfaction with services provided.
- Maintain up-to-date knowledge of automotive technology and industry trends.
- Oversee the service waiting area ensuring every customer has been looked after.
- Offer professional explanation for services or repairs to satisfy customer concerns.

**Requirements**:

- **Valid driver’s license is required**:

- **Fluent in French and English is required.**:

- Ability to work in a team.
- Previous experience as a service advisor or in a customer-facing automotive role
- Strong understanding of automotive maintenance and repair
- Excellent communication and interpersonal skills
- Ability to multitask and manage time efficiently in a fast-paced environment.

**What we offer**:

- Fair and competitive wage based on experience.
- Co-paid benefits, including dental and health care.
- Ongoing training.
- A supportive and inclusive work environment
- Employee discounts in sales, parts, and service
- Opportunities for career advancement within the company

If you are a customer-centric professional with a passion for the automotive industry, come join our team We are an equal opportunity employer.

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$65,000.00 per year

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Wellness program

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- service advisor: 1 year (required)
- Customer service: 1 year (preferred)
- Mechanic: 1 year (required)

**Language**:

- French (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



  • Ottawa, Canada Midas Auto Service Experts (Ottawa) Full time

    **Automotive Service Advisor** **Midas Ottawa Is Hiring!** At **Midas, **we take pride in what we do and stand behind our work. We are now looking for someone with great communication and customer service skills, a positive attitude, and a strong work ethic to join our team in Ottawa. Experience with automotive service or parts counter is...

  • Service Advisor

    7 months ago


    Ottawa, Canada AutoCanada Inc. Full time

    **Service Advisor** **417 Nissan** **Gloucester, ON** We are looking for** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! 417 Nissan** **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our...

  • Service Advisor

    7 months ago


    Ottawa, Canada AutoCanada Inc. Full time

    **Service Advisor** **Hunt Club Nissan** **Ottawa, ON** We are looking for** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! Northland Nissan** **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for...

  • Service Advisor

    7 months ago


    Ottawa, Canada Otto's Subaru Full time

    If you are looking to **ADVANCE** your career in a **POSITIVE**, fast-paced and **SUPPORTIVE** environment, this opportunity may be right for you. Otto’s Group is the National Capital Region’s premier automotive group. Our team is driven by the legacy of Otto Koller, instilling a 50-year passion for client care and the most dependable vehicles on the...

  • Service Advisor

    7 months ago


    Ottawa, Canada Carling Mazda Full time

    **Carling Mazda is currently looking to hire a Service Advisor to join our team!** The Service Advisor must promote the sale of dealership parts and labor by building positive relationships with customers. They are responsible for providing solutions to the customer's automotive problems and making recommendations regarding maintenance and long-term...

  • Service Advisor

    4 months ago


    Ottawa, Canada Belair Toyota Full time

    Belair Toyota is looking for a FULL-TIME SERVICE ADVISOR **Position overview**: The Automotive Service Advisor acts as a liaison between customers and our service team, ensuring an exceptional customer experience. This role requires a proactive and enthusiastic individual who is passionate about customer service and knowledgeable in automotive maintenance...

  • Service Advisor

    1 week ago


    Ottawa, Canada Brandt Full time

    Brandt is currently seeking a Truck & Trailer Equipment Service Advisor for our Mississauga location. The Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. **Duties & Responsibilities**: - Keeping customers current on new products and services -...

  • Service Advisor

    7 months ago


    Ottawa, Canada AutoCanada Inc. Full time

    **AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** an experienced **Automotive Service Advisor **to work at 417 Nissan! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is...

  • Service Advisor

    7 months ago


    Ottawa, Canada Belair Lexus Full time

    **Job Overview** We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be the primary point of contact for our customers, providing exceptional service and ensuring their satisfaction with our automotive repair services. This is an excellent opportunity for someone with...

  • Service Advisor

    7 months ago


    Ottawa, Canada Belair Lexus Full time

    **Job Overview** We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be the primary point of contact for our customers, providing exceptional service and ensuring their satisfaction with our automotive repair services. This is an excellent opportunity for someone with...

  • Service Advisor

    2 days ago


    Ottawa, Canada Ottawa Jeep Dodge Dealer Full time

    Job description Do you have an excellent customer service record, and are you looking for an opportunity to turn that into a great career with above average earning potential? The Service Advisor has the opportunity to interact with thousands of customers to build customer loyalty by developing trust and ensuring confidence in Ottawa St Laurent Jeep &...


  • Ottawa, Canada Mark Motors Porsche Full time

    We are looking for a **Service Advisor to join our Porsche team**! As a Service Advisor, you are the personal advisor and service salesperson to our customers. It is important that you recognize the importance of going beyond what the customer expects and provide exceptional service. Some of your responsibilities include and are not limited to: - Greets...


  • Ottawa, Canada Bytek Automobiles Inc Full time

    **Bytek Volkswagen is looking for a Service Advisor to join Our Team!** The Service Advisor promotes the sale of the dealership parts and labor by building positive ongoing relationships with customers. They are responsible for providing solutions to the customer's automotive problems and making recommendations regarding maintenance and long-term automotive...


  • Ottawa, Canada Bytek Automobiles Inc Full time

    We are looking to add a new member to our team! We are currently looking for an Automotive Service Advisor. The Service Advisor must promote the sale of the dealership parts and labor by building positive relationships with customers. They are responsible for providing solutions to the customer's automotive problems and making recommendations regarding...


  • Ottawa, Canada Surgenor Ottawa Full time

    **Automotive Service Advisor NO WEEKENDS! HUGE OPPORTUNITY!!** **Surgenor Automotive Group** is a progressive store offering a great career opportunity as a **Full-time Service Advisor**. In business for over 50 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is...


  • Ottawa, Canada Surgenor National Leasing Limited Full time

    **Automotive Service Advisor NO WEEKENDS! HUGE OPPORTUNITY!!** **Surgenor Automotive Group** is a progressive store offering a great career opportunity as a **Full-time Service Advisor**. In business for over 50 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is...

  • Service Advisor

    2 days ago


    Ottawa, Canada Bank Street Toyota Full time

    We are looking for an experienced Service Advisor to build a career within our dealership. We are seeking professional customer service experience and excellent Oral and Written communication skills. If you are interested in contributing to an amazing customer experience, we want you part of the team! We are looking for self-motivated team players with a...


  • Ottawa, Canada Myers Hunt Club Volkswagen Full time

    Full Job Description **SERVICE ADVISOR REQUIRED** Myers Hunt Club Volkswagen is looking to add an Automotive Service Advisor to their Service Department team **As a Service Consultant there are required responsibilities, including but not limited to**: - Advising customers on the care of their vehicles and the value of maintaining their vehicles -...

  • Service Advisor

    7 months ago


    Ottawa, Canada Carling Motors Full time

    Carling Motors is currently looking for a **Service Advisor **to join our team! This is your opportunity to work in a premium dealership that offers a friendly and professional customer-oriented environment. We offer a great working environment and are looking for a professional, experienced individual to join our amazing team. - Greet customers promptly and...


  • Ottawa, Canada Myers Orleans Jeep Dodge Chrysler Full time

    Automotive** Service Advisor** With growing inventory, expanding sales, and a drive to succeed, Orleans Dodge Chrysler Jeep Ram is THE place to be on the busy Orleans Automall Strip. From the top selling Jeep Cherokee, to the two-time Motor Trend Truck of the Year Ram 1500, and everything in between, Orleans Dodge is uniquely positioned and growing quickly...