Program Coordinator

3 weeks ago


Whitby, Canada Silver Meridian Full time

**Multi-Talented Program Coordinator**

Full-time Program Coordinator required for small, progressive twenty-two-year-old company which provides training and consulting for the long-term care and seniors sector, plus acts as host for professional offices (4).

Office is located in Whitby, 2 minutes off the 401, at Thickson Road.

The position involves:
**Customer Service**
- coordinating office calls, greeting clients/tenants, sorting mail
- creating customer accounts and invoicing
- friendly demeanor and patience when assisting clients
- liaising with external vendors

**Program Administration**
- technical assistance, production and assembly of training materials
- monitoring and ordering office supplies
- logístical administration of new and existing training programs
- coordinating participant registration and invoicing
- tracking student progress and outcomes and issuing certificates
- maintenance of WordPress websites and content editing
- basic video and photo editing

**Business Growth Initiatives**
- assisting with existing and new marketing efforts to drive business growth
- researching and tracking content keywords to increase organic search traffic
- monitoring Google Analytics and recommending steps to boost website performance

**Required Skills**:

- proficiency in all aspects of Microsoft Office Suite 2019, primarily Excel
- proficiency with WordPress
- ability to update and maintain software
- add/edit content
- create and edit complex forms
- familiarity with Moodle (MoodleCloud) or another LMS
- familiarity with other software programs (Survey Monkey, Vimeo, Zoom, Calendly, Mailchimp)
- ability to multitask and prioritize
- strong attention to detail
- exceptional organizational skills
- ability to adapt to shifting priorities
- willingness to learn new software/tools
- collaborative

**To excel in this position, you would have**:

- strong research skills
- familiarity with Mailchimp
- experience monitoring and posting on LinkedIn and Facebook Business accounts
- basic video and photo editing skills
- experience with accounts receivable
- experience with Google Analytics and Google Search Console

**Job Types**: Permanent, Full-time

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Whitby, ON L1N 9A5: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 2023-11-20



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