Administrative Manager
3 months ago
**Job Description**:
**GFL Environmental **is looking for **an** **Administrative Manager** to join our team in** Victoria, BC**
**Why Join TEAM GREEN**
- Excellent Health, Vision, and Dental benefits
- Retirement Savings Options
- Excellent Work life balance
- Great advancement opportunities
**Key Responsibilities**:
- Supervise Customer Service Representatives including and is responsible for the performance management and hiring of the employees within that department
- Support General Manager with admin functions
- Process manual municipal and commercial billing
- Enter new residential accounts and work orders into ERP system
- Process credits and sales adjustments up to the established limit
- Assist billing and reconciliation as needed
- Prepare all month end reports
- Order and maintain the inventory relating to all office supplies, uniforms and other inventory as needed
- Assist supervisors/managers with processing payroll for all Branch personnel
- Train new staff on branch procedures, customer service, computer systems, etc
- Coordinate new hire orientation, prepare and verify completion of new hire packets and ensure packets are sent to Home Office
- Maintain and schedule public relations and customer service events for the branch
- Back-up on incoming calls and direct messages to appropriate personnel
- Conform in all respects with applicable laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors
- Perform other reasonable duties and responsibilities as required or requested by management
**Knowledge, Skills, Abilities and Competencies**:
- Strong management experience
- CSR experience
- Ability to travel across GFL locations on Vancouver Island when needed
- 4+ years of related experience
- 2 years of supervisory experience
- Familiarity with office management procedures and basic accounting principles
- Excellent organizational and leadership skills
- Excellent knowledge of MS Office and office management software
- Excellent interpersonal and communication skills
- Valid class 5 driving license
- Background in EA is a plus
- Experience with tools such as: Trux, 5/9, Agile/Synerion is a plus
Physical/Mental Demands:
- Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Sitting and standing for a 5 or more hours
- Possess ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 20 pounds.
**About GFL**
- At GFL our goal is to invest in our people and provide opportunities to grow, for life_
- _ Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE_
- _ We offer a competitive benefits plan, including RRSP match, orthodontics and vision coverage_
- _ With 20,000+ employees across North America, we offer a dynamic set of career opportunities, locations and growth_
- _ We appreciate all of the local communities we live and work in, and actively contribute to them through our flagship _Full Circle Project_
- _ We believe investing in the future is the right investment, our first fully electric truck is now in operation_
- _ GFL is traded on the NYSE & the TSX - search “GFL” to see our stock performance_
GFLTALENT
- We thank you for your interest. Only those selected for an interview will be contacted. _
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