Disability Management Administrator

7 months ago


Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Team Leader, Disability Claims Administration, the Disability Management Administrator ensures efficient and effective Worksafe, Long Term Disability (LTD) and Short Term Injury and Illness Plan (STIIP) claims management and service delivery. Works in close association with insurance carriers, managers, employees, and third-party service providers for short or long term compensation for work-related and non-work-related injuries and disabilities. Makes appropriate contacts and utilizes available resources such as computer software and forms to prepare, submit and monitor claims. The Disability Management Administrator also provides related statistical requests and creates reports, noting absence issues to appropriate parties.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a diploma in business administration, human resource management or related field and three (3) years work experience preferably within a human resource environment.

**Skills And Abilities**:

- Knowledge of STIIP and LTD plans.
- Knowledge of applicable policy, procedures and legislation.
- Ability to communicate effectively verbally and in written form; ability to clearly, concisely and accurately explain complex information to a variety of stakeholders
- Ability to maintain confidential personnel and health/safety information
- Ability to utilize technical and analytical skills to effect creative solutions to claims management problems
- Ability to operate computer equipment and software such as MS Office to produce various documents such as complex tables and spreadsheets.
- Demonstrated ability to operate an HRIS
- Ability to work independently, using initiative and make decisions within established guidelines
- Ability to work under time constraints, with multiple priorities and high volume
- Ability to interact with others effectively, often in highly charged emotional states
- Troubleshooting and problem-solving skills
- Physical ability to carry out the duties of the position

**Job Requirements**:



  • Victoria, Canada British Columbia Aboriginal Network on Disability Society (BCANDS) Full time

    **British Columbia Aboriginal Network on Disability Society** **Indigenous Disability Case Manager** Position Type: 35 Hours / Weekly - $24.24 to $26 / hour - *Benefits as per BCGEU Collective Agreement Location: Victoria, British Columbia - Travel May Be Required Employer: B.C. Aboriginal Network on Disability Society (BCANDS) Anticipated Start Date:...


  • Victoria, Canada B.C. Aboriginal Network on Disability Society Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years - or equivalent experience **Work site environment**: - Socio-economic needs or conditions (housing, nutrition,...


  • Victoria, Canada IDC British Columbia Aboriginal Network on Disability Society (BCANDS) Full time

    Job description **British Columbia Aboriginal Network on Disability Society** **Indigenous Disability Case Manager** Position Type: 35 Hours / Weekly - $24.24 to $26 / hour - *Benefits as per BCGEU Collective Agreement Location: Victoria, British Columbia - Travel May Be Required Employer: B.C. Aboriginal Network on Disability Society...


  • Victoria, Canada Disability Solutions Full time

    At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together. Raymond James Ltd. is Canada's leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.Administrative AssistantHow does the role impact the organization?...


  • Victoria, British Columbia, Canada Disability Solutions Full time

    Job DescriptionThe Administrative Services Associate is a critical role within our organization. As a key member of the Financial Advisor team, you will be responsible for handling incoming and outgoing phone calls, managing paperwork, preparing professional correspondence, and maintaining our Customer Relationship Management (CRM) software.


  • Victoria, British Columbia, Canada Disability Solutions Full time

    Job OverviewIn this role, you will be responsible for providing exceptional administrative support to our Financial Advisor team. As an Executive Administrative Support Specialist at Raymond James, you will have the opportunity to work in a dynamic environment that values innovation and teamwork.


  • Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Working...


  • Victoria, Canada Itziar Management LTD Full time

    Are you a detail oriented and organized administrative professional? Itziar Management is seeking a full-time Administrative Assistant to efficiently manage administrative processes and ensure the smooth day-to-day operations of our busy Residential team. We’re a local operator of quality apartments and residential facilities in Vancouver and Victoria....


  • Victoria, Canada Itziar Management LTD Full time $53,000

    Are you a detail oriented and organized administrative professional? Itziar Management is seeking a full-time Administrative Assistant to efficiently manage administrative processes and ensure the smooth day-to-day operations of our busy Residential team. We’re a local operator of quality apartments and residential facilities in Vancouver and Victoria....


  • Victoria, Canada Itziar Management LTD Full time

    Are you a detail oriented and organized administrative professional? Itziar Management is seeking a full-time Commercial Administrator to efficiently manage administrative processes and ensure the smooth day-to-day operations of our busy commercial team. We’re a local operator of quality apartments and commercial facilities in Vancouver and Victoria....

  • Office Administrator

    6 months ago


    Victoria, Canada TTG Management Ltd Full time

    **Title**:Office Administrator **About us**: Locally owned and operated, The Truffles Group has been advancing Vancouver Island’s hospitality, tourism and beverage retail industries for over 30 years. During this time, we have grown from one employee to over 400, and from one brand to six! Our group of companies includes Cascadia Liquor, Flight Cannabis...


  • Victoria, Canada METROPOLITAN HOSPITALITY MANAGEMENT LTD. Full time

    h3>Volunteer Experience · Work Experience · Work & CareerBusiness Name: METROPOLITAN HOSPITALITY MANAGEMENT LTD.Title: Accounting TechnicianNumber of Available Positions: 1Terms of Employment: Permanent, Full-Time (30-40 hrs /w)Wage: $25.19 per hourBenefits: Disability Insurance, Dental Insurance, Extended Medical InsuranceLanguage of work: EnglishWork...


  • Victoria, British Columbia, Canada Disability Solutions Full time

    About the RoleWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team. In this position, you will manage various administrative tasks, maintain accurate records, and provide excellent customer service to internal and external clients.


  • Victoria, Canada Angus Consulting Management Limited Full time

    ACML’s Maintenance team is growing! Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you! **WHO ARE WE?** With over 50 years of experience...


  • Victoria, Canada Proline Management Full time

    We are looking for a motivated individual with a passion for helping people live and grow together to join our close knit Administration team. If you are the kind of person who instinctively creates and follows processes to efficiently organize and complete tasks and projects this job is for you. **This is YOU to a ‘T’**: - You are a master at...


  • Victoria, Canada Proline Management Ltd. Full time

    Are you an experienced administrative professional who's had their fill of the legal world? Ready to embark on a new adventure where your organizational and managerial skills can shine in a different setting? We're seeking an Administration Specialist eager to leave the legal field behind and explore fresh challenges with our dynamic team! If you are the...


  • Victoria, Canada TPM Management Ltd. Full time

    TPM Properties is seeking an experienced _Administrative Assistant_ to join our growing team! A long-established family-owned property management firm looking to expand its operations and portfolio. We need a high energy, highly skilled person to join our company and support our growth plan in place. - Job overview:_ Administrative duties: - Set up...


  • Victoria, Canada Newport Property Management Full time

    **Duties** - Greet and welcome visitors in a professional and friendly manner - Answer, screen, and forward incoming phone calls - Provide accurate information to callers and visitors regarding the organization - Schedule appointments and maintain calendars for staff members - Receive, sort, and distribute mail and packages - Maintain a clean and organized...


  • Victoria, Canada Fisgard Asset Management Full time

    **About Fisgard** Fisgard Asset Management Corporation is a growing, dynamic, and client focused Mortgage Investment Corporation and Exempt Market Dealer. Locally rooted in Victoria, BC, Fisgard has been steadfastly serving clients since 1994. The name we bear is inspired by the iconic Fisgard Lighthouse symbolizing security, stability, and vision. Our...


  • Victoria, Canada Royal Roads University Full time

    p>Position Overview: Reporting to the AVP Operations and Resilience, the Director, Capital Planning and Implementation will be responsible for comprehensive management of RRU’s multi-year capital program. While the value of infrastructure and technology investments will fluctuate year-over-year, project work will typically be estimated in multi-million...