Dock Office Clerk
5 months ago
**Benefits**:Eligible for medical & dental benefits & pension enrollment after successful completion of probation period (3 months)
The Dock Clerk is responsible for performing clerical duties to complete the acceptance or release of cargo to drivers and carriers. They will also be responsible for daily processing of paperwork to report and close daily transactions.
**Job Description, including but not limited to**:
- General release of cargo to both external carriers and Simard drivers
- Completing dock receipts daily
- Effectively and completely handle all customer/driver inquiries
- Data management
- Establish and maintain customer communications for the effective resolution of issues.
- Create and update orders in our TMS.
- Accepting cash payments with a float and submitting the payments to AR daily.
- Other duties as assigned by Customer Service Manager/ Warehouse Leadership
**Skills & Qualifications**:
- Experience with Microsoft office, with an emphasis on excel
- Strong attention to detail
- Excellent time management and organizational skills with an ability to multitask
- Customer service-oriented attitude
- Ability to think independently and innovatively
- Strong interpersonal skills
- Proficient communication skills, verbal & written
**Working Conditions**
Working conditions are normal for an office/warehouse environment. Potential weekend and/or evening work and overtime may be required.
- Workstation will be in the dock office located in the warehouse
- Exposed to noise and a regular flow of people around the dock and office area
- Safety vest and safety shoes are required in the warehouse environment
- Due to forklifts, there may be exposure to dust and dirt debris
- **Monday-Friday 2:00pm-10:30pm**
**Education and/or Experience**:
- 2-4 years warehouse experience
- Completion of High School or equivalence
**Job Types**: Full-time, Permanent
Additional pay:
- Bonus pay
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
**Experience**:
- Warehouse: 2 years (required)
Work Location: In person
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