Rental Coordinator

2 weeks ago


Surrey, Canada SMS Equipment Inc. Full time

**Responsibilities include, but are not limited to**:

- **Reception**. Answer incoming calls and provide assistance to customers as needed. Record preliminary information from customer inquiries relating to equipment rentals and handle customer concerns and problems in a prompt and respective manner as per company policy.
- **Administration.** Complete and gather all required rental documentation, including signed contracts, bills of ladings, proof of insurance and shipping safety inspections. Save insurance documentation and enter insurance information into the business system. Ensure all rental documentation is signed off and completed prior to shipping, including credit approval. Liaise with KRents Sales Representatives to coordinate the delivery/return of equipment to specific locations/branches.
- **Other. **Provide back-up for the Rental Fleet Maintenance Coordinator when necessary. Review Komtrax & TFM for fleet reporting and download and review reports as necessary. Create GPO’s and submit invoices to the relevant department as required. Close Credit/Debit terminal daily and send to the relevant department with rental contract reference.

**Qualifications**:
This position requires previous experience in a busy office environment. This role interacts with customers and strong customer service skills are critical. Other requirements include, but are not limited to:

- Related previous industry experience is preferred.
- Excellent written and verbal communication skills.
- Ability to multi-task and prioritize in a busy environment.
- Thorough and high level of attention to detail.
- Strong working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Adept at changing priorities driven by changing business demands.
- Ability to show initiative on tasks

SMS Equipment offers rewarding **careers** in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include **competitive wages, comprehensive group benefits plan, and RRSP matching**.


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