Workforce Planning Project

7 months ago

Cambridge, Canada Cambridge Memorial Hospital Full time

Overview:
Join a hospital where everyone makes a difference Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to **_creating healthier communities together_**_._ Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.
- Healthcare of Ontario Pension Plan (HOOPP)
- Group benefits, including health and dental, for full-time employees
- Employee and Family Assistance Program
- Leadership and Quality Improvement Curriculum
- Career Development & Education Grant
- Wellness, & Wellbeing Program
- Diversity, Equity and Inclusion Initiatives

**Job Description**:
**Position Summary**:
Reporting to the Director Medical Programs and Manager Scheduling Office, acting as a key member of the project team working on system modernization across CMH, the Workforce Planning Specialist Scheduling Office will be a member of the team responsible for successfully building, testing, and implementing our new Workforce Planning (WFP) solution. This individual will work closely with our vendor, other members of the WFP project team, and the Finance/Payroll and HR department.

Our Workforce Planning solution will include the implementation of the UKG Workforce Management and supporting systems which will streamline schedule creation, attendance management, and create improved self-service options for our staff to manage their schedules.

Critical to this role will be a combination of functional expertise and an ability to see how we can transform our processes, enabled by technology. In this role you will be supported by a cross-functional group of peers and leaders, all committed to making this project a success.

**Key Responsibilities**:

- Act as the functional expert during design and build sessions with our vendor partners
- Develop test cases and conduct rigorous testing of the new solution in readiness for go-live.
- Communicate and engage within your department, as well as other impacted departments, to ensure the solution meets the needs of CMH.
- Identify where CMH needs to develop or modify current processes and practices related to the Workforce Planning solution.
- Take on the role of super-user during go-live readiness activities, supporting training and go-live for your department.
- Support the development of an operational support plan, ensuring that CMH is able to sustain this solution after the go-live.
- Support other aspects of this project or other projects as required

**Skills and Qualifications**:

- Recent experience, 3-5 years in staffing and scheduling clinical and service staff in a unionized healthcare setting is required
- Recent experience, 3-5 years in processing and preparing payroll is required
- Recent experience, 3-5 years in working within the language of central and local collective agreements and with non-unionized policies is required
- Strong and accurate data entry and computer skills including MS Word, Excel, Outlook
- Recent experience processing and trouble shooting with Blackberry AtHoc an asset
- Experience participating in projects, ideally as one who has lead projects within one’s department.
- Demonstrated ability to work with individuals across other departments.
- Excellent time management skills, with the ability to plan one’s work to deliver on project deliverables.
- Strong communication skills, both written and verbal, with the ability to translate new concepts to a broad audience.
- Ability to work in a team environment, while having individual responsibilities and accountabilities.
- Proficiency in Microsoft Office Suite.
- The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH._
- Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills, education, and experience. CMH’s AI_ _serves to assist, not replace, human decision-making, with results audited to ensure quality and equity. This initiative reinforces the hospital’s commitment to Equity, Diversity, and Inclusion, ensuring the best talent is selected while adhering to its core values._

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physi

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