Technical Sales Manager
2 months ago
S3 Manufacturing, a division of S3 Group Ltd. is currently recruiting for a **Technical Sales Manager** to join our team at our new office, opening in **Medicine Hat, AB**. This is a full-time, permanent position.
**Since 1966, our company has been designing and building specialized equipment, products, and custom components for end-users and other manufacturers around the world. **We know that being a great place to work means far more than getting paid. S3 fosters a respectful, teamwork environment where ideas are valued and everyone contributes with significance.
**Core Responsibilities**:
- Create plan for developing a growing customer base, cold call customers etc.
- Clearly document call reports and expense reports and submit to Manager
- Assess clients' needs and resources and recommend the appropriate goods or services
- Consult with clients after sale to resolve problems and to provide ongoing support
- Provide technical assistance, product education, and after-sales support services
- Represent company professionally while meeting, speaking and interacting with customers
- Frequent travel required
- Answer and address customer service calls as necessary
- Work proficiently within S3's MRP system to generate sales orders, quotes, and search for inventory and product lead times
- Develop customer Delivery Schedules
- Work with production personnel to sort out any schedule, prioritizing and/or quality issues
- Receive calls pertaining to parts, service, warranty, and customer inquiries and/or complaints
- Enter and follow-up on Customer Non Conformances
- Enter Return Material Authorizations and Credit Memo's in MRP system
- Manage forecasts, quoting, order process, and product returns
- Generate costing reports for sales margins
- Attend trade shows and industry conferences as requested
- Actively participate in Production Meetings
- Identify new opportunities in the Marketplace and present to Manager
- Perform other tasks as assigned by Director of Business Development, and ensure all tasks are performed with the highest regards for Safety as outlined in our Safety Manual
**Experience and Qualifications**:
- Minimum of 2 years office experience
- Minimum of 2 years Sales experience
- Engineering diploma is preferred
- Experience managing a wide variety of priorities in a fast paced environment
- Positive and co-operative team player
- Capable of working with mínimal supervision
- Must be accurate and detail oriented
- Must be proficient in Microsoft Word and Excel
- Agricultural background is preferred
- Maintain a calm and composed demeanor in high pressure situations
- Excellent organization skills and the ability to communicate effectively with customers
- Must have valid Class 5 Driver's License
- Must be able to travel extensively for work
**Job Types**: Full-time, Permanent
**Benefits**:
- Company car
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Relocation assistance
- Tuition reimbursement
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Medicine Hat, AB: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Application question(s):
- Where are you currently located?
Do you have an engineering diploma, and do you possess any agricultural experience?
Please elaborate here:
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Technical sales: 3 years (preferred)
- Direct sales: 3 years (preferred)
- MRP: 3 years (preferred)
Willingness to travel:
- 50% (preferred)
Work Location: In person
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