Medical Administrator

2 months ago


Barrie, Canada Barrie and Community Family Health Team Full time

**Medical Administrator**
The office of Dr. Tracey Tessaro has an opening for a Medical Administrator. They will be
- working collaboratively with the RN, Dr. Tessaro, Dr. Jackson Lin, and any other staff members.
- Duties and Responsibilities:
- Answer telephone calls, schedule patient appointments, answer patient questions, and
- update patient demographic sections in the EMR for Dr. Tessaro and Dr. Lin.- Open and close the office, place patients in rooms, and manage clinic flow.
- Triage incoming patient calls. Assess patients’ health needs, book appropriate
- appointments, and relay information to the appropriate staff member for follow-up.- Address patient concerns and complaints on the phone and in person as they arise.
- Interact with patients and family members professionally.
- File faxes and scans into EMR daily and respond to insurance document requests.
- Screen, sort, and send out mail and monitor and order office supplies.
- Maintain a petty cash and accept credit card and electronic payments for non-insured
- services via Square and create related invoices.- Develop and maintain filing systems.
- Maintain accurate, concise, and confidential EMR documentation about patient history and
- encounter data.- Maintain a clean and tidy workstation and clinic areas. Implement preventative infective
- control measures.- Participate in other work-related duties as outlined by Dr. Tracey Tessaro

Key Qualifications:
- Minimum formal education required: High school graduate/Graduate of a medical Secretarial
- Program and or related office administration course preferred.- Excellent patient assessment and triaging skills, and organizational skills.
- provided for Accuro (if needed). Knowledge of Excel spreadsheets is preferred.- Ability to multi-task and set priorities while managing a high volume of phone calls and daily
- transactions. Adaptive to changes in work volumes, responsibilities, and scope of practice.- Excellent verbal and written communication skills and patient service oriented.
- Ability to prioritize, manage time effectively, and be flexible in a very active work
- environment.- Ability to take charge, and work well with others and independently while exuding a high
- level of patience and understanding.- Knowledge of medical terminology. Creative, innovative, and enthusiastic.
- Primary Care experience is preferred but not necessary as training can be provided.- Full-time hours, between 30-35 hours per week. 8:30 am-4:30 pm Monday to Thursday.- Notice: This job ad is posted on the Barrie and Community Family Health Team (BCFHT) website on _
- behalf of a separate office, and all recruitment activities are independent from the BCFHT. Please direct _



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