Director, Clinical Service Delivery

6 months ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Island Health exists to support and serve the people of Vancouver Island and the surrounding Islands by providing high quality programs, services and care.

As part of Island Health's commitment to improve the health of our populations, local Island Health leaders will work closely with the Island Health Communications and Public Relations team to ensure Island Health is represented and participates in local processes and is seen as an engaged and valued added community partner.

Reporting to the Executive Director, Clinical Service Delivery and working in partnership with the Medical Director, the Director is responsible for the overall operational management of programs and services for the assigned Community within Island Health. The Director is responsible for the support and promotion of patient centered care, patient safety initiatives, staff motivation and support and best practices within the Geography to achieve outcomes identified in the Island Health Strategic Plan. The Director establishes the operational framework and infrastructure for program delivery and planning and allocates and manages all physical, human and financial resources, anticipating future changes that will affect service delivery.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a Master's degree (MA, MBA or MSN), and ten (10) years' of progressive senior management experience in health care/program management.

**Skills And Abilities**:

- Sound working knowledge of planning concepts related to budgetary, staffing, quality and strategic initiatives.
- Demonstrated ability to lead change and to build and support management teams.
- High level communication skills, demonstrated organizational, planning and interpersonal skills.
- Ability to adapt readily to rapid and changing environments.
- Ability to interact professionally with various levels of personnel, both internally and externally.

**Job Requirements**:

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