Administrative Receptionist

3 months ago

Winnipeg, Canada CWB Financial Group Full time

At

CWB

, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:
- Putting people first and building relationships with intention- Seeking out and embracing new ideas- Believing that how we do things is as important as what we do

Administrative Receptionist, Corporate Services

Roles Specifications

Location | Winnipeg - National Leasing

Part-Time, 20 per week, Monday - Friday 12:30-4:30pm
- _Flexibility required to cover sick times and vacations_

CWB National Leasing

CWB National Leasing is Canada's largest and longest-standing equipment leasing & financing company - supports equipment dealers secure hassle-free financing solutions & secure equipment with a full range of financing in agriculture, construction, transportation, forestry, health care, commercial, and golf and turf equipment industries across Canada.

Equipping your career for growth
- The overwhelming majority of our employees say CWB is a Great Place to Work®_

We’re different from other employers in _the way _we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.
- Our employees love CWB. You’ll love it here too._

The opportunity

The primary role of the Administrative Receptionist is to ensure a positive first impression of CWB Financial Group. Key responsibilities are to provide a professional and friendly front line reception experience to colleagues and guests over the phone and in person

The Administrative Receptionist will perform a variety of administrative duties, maintain databases and records, and will maintain positive relationships with the executive and staff, members of the Board, clients and third-party vendors.

Areas of focus

Reception:
- Greet and welcome guests in a friendly and professional manner.- Manage incoming calls, triage inquiries, and transfer calls efficiently.- Respond to client inquiries and handle complaints following established procedures.- Manage meeting room bookings and maintain a tidy, organized reception area.- Ensure availability of informational materials and refreshments for visitors.- Train and supervise relief reception staff as needed.

Mail & Courier Support:
- Receive, sort, and distribute incoming and outgoing mail and couriers.- Manage postage allocation and postage meter funds.- Process shipping labels and manage fax communications.- Track, scan, and arrange registered mail deliveries.

Administrative Support:
- Order and maintain office and kitchen supplies, ensuring stock levels are met.- Process invoices and prepare payment instructions for Accounts Payable.- Coordinate building and maintenance issues with Property Management.- Update employee contact information and maintain access card inventory.- Assist with office-related administrative tasks, such as meeting arrangements, document scanning, and filing.- Participate in office committees and project teams as required.

Qualifications- High School Diploma required; post-secondary education is a plus.- Minimum 1 year of administrative experience, preferably with multiple phone lines and invoice processing.- Proficiency in MS Office (Excel, Outlook, Word).

Skills & Competencies:
- Strong communication skills (verbal and written), with a polished, professional telephone manner.- Excellent time management, organization, and multitasking abilities.- Ability to work independently and make decisions with mínimal supervision.- Friendly, customer-focused attitude with the ability to handle high-pressure situations calmly.- High attention to detail and strong problem-solving skills.- Ability to handle sensitive and confidential information with discretion.

Working Conditions:
- Primarily office-based; ability to sit for extended periods.- Occasional fluctuations in workload, requiring flexibility to meet deadlines.

Key Relationships:
- Internal: CWBFG employees, including senior executives.- External: Clients and third-party vendors.

Impact:
- Individual contributor with no direct reports or signing authority.- Works independently within established policies and procedures, exercising judgment as needed.

Why work with us?

Your success is our obsession And our award-winning culture & benefits back it up.

Proudly recognized by Great Place to Work® in 2024 as one of Canada’s top 50 Best Workplaces & member of Waterstone Human Capital’s Most Admired Corporate CulturesTM Hall of Fame.
- Wellness matters_. We offer an award-winning benefits package that includes:
- Generous company-funded health coverage- Health care spending account- A flexible wellness program- generous time-away options to unplug, rest & recover
- Career development._ We commit to our employees’ development and help them reach their professional goals with:
- Organi

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