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Lmc Medical SPA Front Desk Coordinator

4 months ago

Richmond Hill, Canada LMC Laser Medical Clinic Full time

**Proficiency in social media platforms (TikTok, Facebook, Instagram)**:

- **Sales experience**:

- **Customer service experience**:

- **Microsoft or Google Drive experience**:

- **Motivated, eager to learn, looking to grow within the company**:

- **Be coachable**

**Position overview and responsibilities**:

- Manage social media platforms. Responsible for generating content.
- **Coachable, willing to learn and previous experience in sales, customer service is a must**:

- Ensure client forms have been completed prior to the appointment, collect payment, and schedule follow up visits
- Manages incoming and outgoing phone calls to provide information about the practice and to book in appointments
- Ensure client confidentiality and privacy
- Be well informed about all treatments, policies, procedures, and skincare at LMC - Laser Medical Clinic to educate clients
- Exudes a positive attitude while working in a fast-paced medical spa
- Oversees daily schedule to ensure seamless client experience
- Responsible for cleanliness and appearance of the spa including relaxation areas, lobby, front desk and back of house
- Greeting clients as they enter the clinic, checking them in, collecting client information, and scheduling appointments
- Answering phone calls, scheduling appointments, taking messages and ensuring prompt communication delivery to the appropriate estaff member
- Fulfill special projects as assigned and participate in all relevant training.
- Other various clerical duties as requested

**Qualifications and Experience**:

- Preferred 1 years administrative experience at a medical spa, non surgical or plastic surgery clinic
- A self-starter, with a proven and concrete track record of excellent performance.
- **Experience and skills with social media networking (especially Tik Tok, SnapChat, Facebook)**:

- Sets an example of and promotes a high level of customer service with all employees and clients.
- Customer service and retail experience (required)
- Knowledge about skincare, medical aesthetics, injectables, and laser treatments (preferred)
- Motivated to help grow and be part of our practice
- Advanced proficiency with technology and must be computer literate
- Knowledge about practice management
- Ability to work with both clients and team members
- Excellent oral and written communication skills
- Able to multi-task and prioritize tasks
- Ability to remain calm in fast-paced and busy environments
- Motivated to complete duties without being directed
- High school diploma required, associates or bachelors degree preferred

**Benefits**:

- Flexible schedule
- On-site parking
- Store discount

Job: Part-time, permanent, 90 days probation period

**REEFERENCES ARE MANDATORY.**

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$22.00 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Experience**:

- Social media management: 1 year (preferred)

Work Location: One location